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Service was below basic standards we had to wait and look for a waiter several times, as they were busy talking and having fun at the bar. When our food took a long time to get to the table (at least 40 minutes and the place wasn 't really busy at the time) the waitress said this is the kitchen 's responsibility, not mine . The hamburgers were good quality, but the fries were soggy and the chicken wings had a horribl... View all feedback.
It was really cold in the restaurant and we waited more than 1 hour for our main course. when it came, the two burgers were quite cold and so were the pommes. not one please would recommend one. I was by far better hard rock caffes.
Very, very slow service!!! Food was ”ok”, nothing special but not bad either. Cheesecake was a positive exception: very delicious! The place was not so clean, waitress was friendly but as I said: it took ages to get drinks, then again ages to get starters etc.
Majority of the menu was not available at Sunday lunch so ended up choosing the buffet brunch. Not worth the money, poor quality, even the potatoe wedges were not properly cooked. We ordered hotdogs for kids, and anyone with kids know that burned grilled thick sausages are rarely a hit with the kids, neither are dry bread or soggy fries. Stressed out staff to top it all off.
The chef who put my Java Lava Burger together loves his job for sure. This was a great reminder of why you love Hard Rock burgers! World class burger!...
The visit 19.3.-18 was a big mistake and a real disappointment. The waiter's behavior was arrogant and rude (Per R. The service was slow, although...
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