Tomášov - Stipa

Beautifull modern hotel with cheap private wellness for guests. We've been here 4 times and love it : read more Beautifull modern hotel with cheap private wellness for guests. We've been here 4 times and love it :

Five stars for the clinic and four stars for the hotel. So, let me explain. It is indeed a four star hotel with services as such. I would give 5 star rating if... read more Five stars for the clinic and four stars for the hotel. So, let me explain. It is indeed a four star hotel with services as such. I would give 5 star rating if the furniture and the bathroom would have been in more than good condition. There is little phonic insulation of the walls also. But otherwise perfectly clean, modern rooms and comfortable beds, extremely good WiFi, good breakfast (you can order dinner too), a very good SPA, very pleasant and respectful, professional employees, free parking for guests. Would I stay again ? Yes, if I have business with the clinic, otherwise, I really don't know but I kinda like the place so .....

I have to say that the customer service at the hotel is outstanding. The front desk people are very accommodating and quick with a response for any request. How... read more I have to say that the customer service at the hotel is outstanding. The front desk people are very accommodating and quick with a response for any request. However, I have to say that when we came in 2017 I would have given it 5 stars. When I returned in Sept 2019, that rating dropped to 4. When I returned again in Jan 2020 it was noticeable that the hotel was not as clean as before with very obvious dust bunnies and broken baseboards etc. The housekeeping staff were obnoxiously loud at 800am. I just returned from Zlin last week and I have to say, if I wasn't attending the clinic attached to the hotel I would stay somewhere else. It's really going downhill. My room had obvious mould on the bathroom ceiling and by the entry door. There was dust that was VERY obvious throughout and there were ants in my room. I'm not sure if the restaurant is considered part of the hotel but that has also gone downhill. The scrambled eggs used to be something we raved about, on my latest trip I would lift the lid and it literally looked like slop. It was liquid egg mixed with some cooked egg. The choices for half board were not appetizing at all. Again, the staff is very nice and super accommodating but the food is not good.

Nice, modern rooms, good breakfast! read more Nice, modern rooms, good breakfast!

Nice place! High quality of services and professionalism. read more Nice place! High quality of services and professionalism.