Kfc - Stevens Point
Kfc
Description
KFC's service and food quality are notably inconsistent according to recent feedback. While some diners praise the quick service and the freshness of their meals, others report frustrations with incorrect orders and unfriendly staff interactions. Customers have encountered issues such as lack of utensils, missing drinks, and even unappealing food textures. Notably, the drive-thru experience is popular, though it can be marred by mechanical issues or high demand. While certain patrons enjoy prompt and flavorful dishes, others leave feeling disappointed. Overall, KFC may offer the occasional enjoyable meal, but inconsistency remains a significant concern.
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Feedback
I had a classic chicken sandwich, which had a huge, crispy chicken breast on it. Delicious!
The only options available were to drive through or order online and pick up. I requested that they stop allowing loitering in the vestibule while waiting for food. There were no utensils or napkins provided. We received the wrong drink even after reminding them. Other customers also expressed dissatisfaction with the unfriendly staff. This was the worst KFC experience I've ever had.
I went to the Stevens Point KFC at 6:15ish on Sunday night and ordered a pot pie meal and also another meal. I drove up to window and paid for the food. 2 minutes later a lady comes to the window and says the pot pie will take 24 minutes to make. I said I paid already and will come back to pick up. I left as I had food from another place in vehicle. Went home to the south side of town and then went back to KFC. It was now 6:45pm and I drive up to the window and ask for my food. They said they don't have an order. I said I paid for it already and they should show a pot pie order and also my other order. They scramble to look up and then come ask for my receipt which I had. All the lady says is sorry and gives me my money back. Downright the worst fast food experience ever. How do you lose a paid for meal? They closed at 7pm so they wouldn't make the pot pie either. Plus I wouldn't come back a third time. This is the second time in 2 months this location couldn't get an order right. Not having proper staff to do their job has lost me as a customer and I will continue to let others know what bad service this location has.
This KFC location is the worst - they never seem to have anything available and it's impossible to know when they're open or closed. It's about time they shut down for good.
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