Reviews

Overall Total Score
3.7 out of 5
Very good | 11005 reviews

What RescuedVegan doesn't like about Mcdonald's Monkswood Retail Park, Stevenage:
Never eat in, always in a rush. We buy the Plant based burger quite often, it's always hot. No standard tho, sometimes gerkin, sometimes not. I'd like all Mcdonalds worldwide to include gerkin, or not. Please don't hit and miss! Another mcdonalds thing is the burger is hot the chips are lukewarm. Shame.... could appeal to many more if they upped their game and kept the salad/mayo in the burger rather than all around... View all feedback. What Dale Williams likes about Mcdonald's Monkswood Retail Park, Stevenage:
incredibly friendly staff, especially on the order stand. arranged a large mac speck consciously without pickles, wobble or salat and so arrived. I hope for something more sauce tho. Other than that, great McDonald’s View all feedback.

Reviews from various websites

Tripadvisor
2.5 ★ from 85 reviews
Trail26532097524
23.11.2023 - 23:36

Super friendly service, incredibly apologetic when they had run out of galaxy chocolate for a McFlurry! Very quick and efficient.

teresa
23.11.2023 - 23:36

Service very slow, bins over flowing with dirty trays with rubbish being stacked up close by. Tables not checked and cleaned regularly.

Tomthumbb
23.11.2023 - 23:36

Cold food Missing food Don't answer the phone Staff can't take a simple order Ordered Big Mac meal. Got one burger in the big Mac and no fires Then when you try...

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vitalite2015
23.11.2023 - 23:36

Monks wood restaurant. McDonald's at Monks Wood claims iconic fast food, what I failed to realise was iconic meant in the past as it took us from order to colle...

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JamesS610
23.11.2023 - 23:36

Terribly slow service, with crowds of people waiting for food and complaining about how long they've been waiting. I've tried a couple of times since the refurb...

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McDonald's has a mixed reputation, with some praising the hot plant-based burger and friendly staff, while others complain about missing food, cold meals, and slow service. Despite efforts, issues with orders and food temperature persist, deterring customers. The inconsistency in quality and service seems to be a recurring problem, with some commending specific locations for outstanding service, while others vow to avoid McDonald's altogether due to ongoing disappointments. Overall, McDonald's appears to have room for improvement in terms of consistency and addressing customer complaints to enhance the dining experience for all patrons.

Heyrestaurants
2.4 ★ from 84 reviews
Tracy
19.12.2023 - 23:10

I would like to express my gratitude to the amazing staff working tonight when I brought 23 Brownies. The service was impeccable, all the staff members were fan...

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Alexander
19.12.2023 - 23:10

I was very disappointed to find broken cup holders for my coffee and spilled cokes everywhere at McDonald's in Baldock.

Zach
19.12.2023 - 23:10

The restaurant is managed by a rude manager and a female night shift manager who both lie, despite the fact that I have dash cam footage clearly showing their r...

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Elliott
19.12.2023 - 23:10

Waited 25 minutes for a burger with no tomato as I am allergic to them, finally get my burger and it's ice cold with extra tomato. I go back and they...

Menu
5.0 ★ from 2 reviews
Ray
29.07.2022 - 07:10

My friend dk bought 20 chicken bugs and I have to say. they were the best nuggets I ever had. perfectly crisp and golden with an elegant crunchy. as a chicken-n...

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Dale
29.07.2022 - 07:10

Incredibly friendly staff, especially on the order stand. arranged a large mac speck consciously without pickles, wobble or salat and so arrived. I hope for som...

read more
Facebook
3.0 ★ from 19 reviews
Foursquare
2.8 ★ from 16 reviews
Google
3.5 ★ from 1 reviews
Ubereats
3.8 ★ from 10000 reviews
Gastroranking-uk
2.5 ★ from 92 reviews
Int Restaurants
3.5 ★ from 753 reviews

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