Reviews

Overall Total Score
1.6 out of 5
Below average | 247 reviews

What rachaelwright213 doesn't like about Creams Stevenage Debenhams:
When the food was finally remade and brought back to us, there was still no apology. The presentation of my waffle was poor, with sliced bananas thrown in the box in large pieces. Additionally, our milkshakes were forgotten, and when they were finally delivered, my boyfriend's M&M milkshake had pieces of candy stuck to the straw. Despite the inconvenience, we decided not to return to the restaurant due to the poor se... View all feedback.

Reviews from various websites

Tripadvisor
1.6 ★ from 128 reviews
nicolahC3719KA
25.11.2023 - 14:01

I called to inquire about my order and requested to speak with the manager multiple times, but was rudely informed that I was already speaking to the manager. I...

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sarahjE2832GJ
25.11.2023 - 14:01

Ordered a delivery for myself and my partner for one of the deserts not to show up and no straws to come with the smoothies and they taste watery and bland to b...

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ElvisCarole
25.11.2023 - 14:01

Was excited to visit as not been before and our goddaughter has wanted to go. Good system for Covid. Sadly not great service. Ordered from children and main men...

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amymiller15x
25.11.2023 - 14:01

I just visited the Stevenage store and am disappointed with the customer service and the presentation of my food. I tried calling to book a table earlier but no...

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464tillyd
25.11.2023 - 14:01

Walked in, hadn’t booked a table. Was told there was no availability for the rest of the night. We said that was fine and decided to get a take away. After we h...

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In a recent exploration of a local restaurant, the experience fell short of expectations due to consistently poor customer service and subpar food quality. Patrons reported rude interactions with management and unorganized service, leading to frustration over missed items in deliveries and long waiting times for takeout. Many visitors expressed disappointment over the appearance and tastiness of their meals, highlighting issues like watery smoothies and poorly presented desserts. The overall sentiment reflects a lack of professionalism and respect for customers, leaving potential diners questioning the value of their visit. For a more pleasant dining experience, seeking alternatives may be advisable.

Gastroranking-uk
1.5 ★ from 119 reviews

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