Chicken Shack Sterling Heights

They always make the offers and kartoffels. always good. good people work there.

First and last time at this location. I ordered over the phone BBQ wing ding combo, catfish combo, and rib and wing combo. I requested all flats, but the person said they can't do all flats. I said, ok, well how about more flats than drums, he said he still couldn't do it. I said no big deal. I then requested extra butter on the potatoes. He then tells me my order would be ready in 25 minutes. I get there in 15 minutes, my order is ready. At this point, I am impressed. I live 7 minutes away. Got home, immediately went to eat, my food is at room temperature. On top of my food being room temperature, the BBQ sauce is on the wings like someone poured ketchup on fries, and they gave me damn near all drums, and looked like no butter on the potatoes. I had to warm all my food up in the microwave, and the wings were way overcooke. Like if I got there early, I would think the food would be piping hot. I believe they gave me an order that someone never picked up. So yeah, first and last time at this location.

I stopped in this evening after work for an 8 PC chicken meal and a slab of ribs. What I got was the best damn customer service I've had in years.The young lady who served me needs praise for Going above and beyond. In today's food service industry customers got the short end of the stick.Higher prices,longer lines and sub par food and service. But not here.I will definitely be back soon to enjoy the service This young lady served.Thank you and see you soon!P.S. She was ecstatic over the bottle of BBQ sauce ??

Great experience! Ordered a 24pc of chicken with 3 sides and food was ready quicker than I thought! Manager in red jacket is very friendly! Will definitely return.

Great Chicken! They cook it fresh. I wouldn’t recommend any of the sauces either have your own or stop at a store. Definitely got to get the side potatoes.