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Contribute Feedback What User likes about Red Lobster Statesville:
eating was very good. not only our waitress was excellent (everyone wanted something) but the rest of the staff came by to see if they could help us. this redlobster was clean and well kept. I want to go back. View all feedback.
What User doesn't like about Red Lobster Statesville:
I can understand 100% why red lobster is no longer connected to any steakhouses. My wife ordered the fillet, from a place that boasted about surf and lawn specialties, which was inappropriately cooked. They didn't know how to blow a steak. They cook the same steak three times. They claimed their Culinarilay trained manager would fix it. I've got a picture of the finished steak. With lobster festival with their $40 en... View all feedback.
This location is awesome! We ordered curbside tonight and everything was wonderful. Service gets an A+! Thanks to Shelby and thanks to the manager on duty for a great experience.
I have not had the opportunity to visit this restaurant so glad I did . The wife and I were in the mood for sea food and they delivered . I had the salmon with coleslaw and rice the wife had lobster tail with salmon. I have had the salmon in other places but the way they cooked it here was so good not to salty and went well with the rice and slaw . It's kinda pricey but It's understandable for the delicious food and great staff . A good place for a night out with that special one will definitely be coming back .
Manager Scooby makes this business. He is polite and professional, wanting to give good service and food. In short he is dedicated to his job. Restaurant is also clean.
2023 April 1 , 16:29; Statesville NC Parking 5 private lot plenty of spaces Location 5 near other restaurants Decor/Ambiance 4 standard Red Lobster Customer Service 2 busy, new servers, seated right away, polite, inattentive Pricing 3 average with surrounding restaurants Food Flavor 4 good Presentation 3 average Product Variety 4 considering this is a sea food place, there are other alternatives Restrooms 4 clean, well stocked Cleanliness 5 clean dinning room, orderly I am a fan of the biscuits. Probably more like addicted. It would be nice if they brought more than a couple at a time though. Especially since it is one of their trademarks. Funny as it may seem, I am not much of a sea food person. However, my companion is and this is a good opportunity for that type of foods. I mostly stick to their chicken. I do like their fish and chips, but find their coleslaw and tarter sauce not to my liking both have an aftertaste in my opinion. On this visit our server did not return to check on us as usually happens. I had to stop another server and ask them to let our server know we needed them. I do not like bothering other servers. Even when I ask for more product, the server was standing around. This visit, the server was inattentive. But on average this has been a good place to go.
Growing up, Red Lobster used to be my absolute favorite restaurant. Over time though, each visit seems to be worse than the last. I'll go a few months without going back and decide to give it another shot. Then I go and am reminded as to why I went so long without coming back. We arrived Thursday night just before 6pm. There were only a few tables that were occupied that I could see. We were told it would be a brief 5 minute wait, no big deal. Our waiter took surprisingly long to come greet us and take our drink order, which was a warning as to what's to come. We both got waters while we decided on an appetizer. Just the water took forever to get to the table. When it did we ordered the lobster and artichoke dip as well as a cocktail which we never received. The appetizer was good though, normally the cheese drowns everything else out but you could taste the lobster this time. I ordered a live main lobster stuffed with French fries and my wife got the lobster stiffed flounder. When we got our entrees we had been at the table for over an hour already. My lobster was quite pathetic if you act me, and the stuffing was the same consistency of refried beans. Weird. The lobster itself tasted fine aside from being slightly over cooked. Fries were soggy because the butter for the lobster spilled everywhere and covered the fries. My wife's dish was almost comical. The lobster stuffing was about 4 or 5 tiny pieces of lobster on top of the fish. Had a decent flavor though. When were finished with that we asked for a small box. Our waiter came back with the box and then just handed us a check. We were done and didn't want to order anything else, but if we actually had wanted dessert or coffee or something still we probably would have just decided to go somewhere else at that point. When I brought it to his attention that we never received my wife's drink he just said he'd take it off and walked away. Customer service was definitely lacking all around and the more I think about it I don't think I'll be planning any return trips to this chain anymore
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