Bleù Steakhouse - Staplehurst
Bleù Steakhouse
Description
Feedback
After receiving a flyer in the post and a new take away menu the wife and had to indulge in a takeaway, we both had a juicy lucy (Steakburger with cheese) and we was delighted especially the Wife as she had dined in some top London steakhouses and she told me that this was the best ever! You the saying happy wife happy life . .Would definitely recommend !!!! Service: Take out Meal type: Dinner Price per person: £10–20 Food: 5
Marketed as a Argentinian steak house the decor was that of a tacky curry house. The owners are Asian and seem to have zero concept of the cuisine they are claiming to serve. Starter £6.50, buffalo wings served in home made buffalo sauce. Confused by what happened next When the starter was placed on the table, for some reason the staff came over with dry ice and poured smoke all over our table, as visually impressive it may have been (for a very short moment) the smoke continued to pour out for almost a minute completely covering our food and spilling over onto the table next to us food as well who looked as confused as us. A very cringey attempt at beingunique. But Credit where credits due The chicken wings were lovely and the buffalo sauce was great, nice but very amateur presentation and only 4 small wings. I would recommend 6 8 or lowering the price as the ingredient value of that dish is less than a pound. Here is the bit that I wanted to mention, the catastrophic steak. After seeing the quality of the table next to us steaks and also noticing being quite shocked they had wagyu on the menu, When the waiter took my mains order, I asked what the BMS (marbling score) of the Wagyu was the waiter and I 'm assuming manager, had absolutely no idea what that even meant. I then politely requested to see the Wagyu prior to buying it I was met with a very blunt no I asked again politely no this is a very very basic and industry standard request to see the most expensive cut of meat available prior to it being cooked Here is some advice; if you are going to serve one of the most prestigious cuts of meat available, have the brain to educate yourself on what you are serving people and have the decency to follow the standard procedures of the high end steak house you 're claiming to be. When the steak came out to eat. I felt sick just looking at it. It looked like it had been boiled cooked in the microwave it was covered in oil and COMPLETELY unseasoned. No bark, no crust, no sear It had not been cooked at a temperature high enough to render the fat down and I was served with a soggy depressing grey coloured steak that was 90% gristle, also ordered it medium rare and for a relatively even sized steak one end was rare and the other over done. Another piece of advice due to the high fat content of a wagyu you don 't need to use oil or at least very little) to sear the steak as the natural fats will do the work for you. It was actually disrespectful this restaurant had the audacity to place that mess on a table in front of someone both kitchen and front of house should be ashamed for allowing that to leave the kitchen. The sides Mac and cheese ? It was literally just over cooked macaroni with cheap rubbery cheddar melted on top and once again ZERO seasoning. It was foul. Rosemary Chips pale, andemic, serviced with dried out rosemary on top and yeah, you guessed it ZERO sedsoning. My girlfriends meal at £20 for the main she was served lamb cutlets in rosemary gravy, to me, this tasted like a lamb dish from a curry house. Asian inspired seasoning. The so called gravy looked watery and terrible and had chunks of dried out old rosemary in it. The lambs taste its self was actually ok but it was dry and chewy. she had a truffle oil mash as a side, this was basically unseasoned (again) dry mash with lumps of butter still unmelted and truffle oil poured over the top. I really do hate complaining or causing a problem for any establishment but this was completely unacceptable I quietly complained and sent the food back and was charged only for drinks and the starter again, credit where credit is due, they messed up the whole meal and attempted to rectify it. To sum it up A laughable attempt at a steakhouse that had me back at my Airbnb with an empty stomach and feeling too queasy to eat anything after the terrible food I had just been given at bleu steakhouse. I highly recommend staying away until they have learned the fundamental basics of how to run a kitchen and cook season food. Food: 1 Service: 1 Atmosphere: 1
We went for a special occasion, was really looking forward to it due to the fact that it had won the restaurant award and based off of what other people had said. Unfortunately the steak was not cooked correctly which is disappointing as it is a steak restaurant! And no one came over to check on the meals when they arrived, it was only when they were clearing the plates that they asked why it had not been eaten, at which point they offered to cook another meal, but by that time every on had finished eating, and then they did not take the meal off of the bill. Considering that it is an expensive restaurant £160 p/couple for 2 courses and no alcohol. I would have expected much better standard of food and service. We did go on a Saturday night, so perhaps it is because they were busy, but if that is the case then really they should hire more staff, extremely disjointing experience and not what we had hoped for for a birthday celebration. Unfortunately these things happen however I feel like mistakes cannot always be avoided however they can always be rectified and they did not even try, Parking: The restaurant has no parking, however opposite there is a village carpark which can be used for free. Service: Dine in Meal type: Dinner Price per person: £80–90 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Wagyu Steak and Chips, Buffullo Wings Crispy Korean Shrimp Halloumi, Grilled Halloumi Parking options: Free street parking
Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Korean Shrimps
Service: Dine in Meal type: Dinner Price per person: £60–70 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Korean Shrimps Parking space: Plenty of parking Parking options: Free parking lot, Free street parking
