Subway - Standish
Subway
Description
Dining at this restaurant has proven to be a polarizing experience for many patrons. While the food scores a commendable 4 out of 5, service has suffered consistently, with ratings as low as 1. Reports of rude staff, unkempt conditions, and inadequate restaurant preparedness during peak times paint a troubling picture. However, moments of exceptional service, particularly from an employee named Savannah, have redeemed some visits. Despite the decent prices, customers are urged to approach with caution, as inconsistencies in service and cleanliness overshadow the quality of the meals offered. Overall, this spot requires significant improvement.
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I work part-time at Domino's and left some money in a Domino's cup for a friend who needed to borrow it. A coworker witnessed a Subway employee going through the trash and stealing the money. When confronted, the employee initially denied it until we mentioned that it was caught on a coworker's dash cam. The employee eventually returned the money after the police were called.
The service at this restaurant was terrible. I called 15 minutes before my order was supposed to be picked up and the person who answered the phone was rude. They hung up on me when I called back a second time. The take out meal for dinner cost between $1-10 per person. The food was decent, with a rating of 4, but the service was awful, rated at 1. The atmosphere also left much to be desired, receiving a rating of 2.
The restaurant has issues with its employees. Prices at Subway have gone up, and there are much better local options when it comes to food quality and quantity. During my last visit, I used the app to place an order and made some specific requests, but none of them were fulfilled. I feel disappointed and believe I did not get what I paid for. I will not be returning to any Subway location for at least a year. Overall rating: Service 1, Atmosphere 2, Food 2. Meal type: Lunch. Price per person: $10-20.
I just left Subway after standing and waiting in line for over fifteen minutes with my son.. I came in and saw there was only one person working. She was cashing someone out and there were two people ahead of me. I understood that there was going to be a wait and the poor woman was working alone.... I waited very patiently for well over fifteen minutes. During finishing up the second order ahead of me, another person came into the store. Instead of addressing me at all she started talking to the other customer and asking her if she was getting her regular. Then proceeded to make her her sandwich... I wasn't even addressed to be informed if this was an online order, that I'd be helped in a moment. Nothing was even said to me... I waited a minute or two to see if this would be addressed... Nothing was said and she started talking to the other customer. Instead of causing a scene I just got me and my son and left the store... Worst customer service I have ever experienced... It a Monday evening around dinner time. You'd think they would schedule more then one person to work. And maybe address your customers who have been waiting in line for over fifteen minutes before taking on the customer that just walked in the door. Service: 1
I stopped in to grab some subs for dinner. The man working was all by himself. This man had amazing customer service, the subs were delicious. He apologized to the customers for the wait, because he was alone. Didn't really have to wait to long at all, because he was great at his job. This man deserves a pay raise, he is one great worker. I wish I asked his name. Great job. I will be definitely go back to that Subway from now on. I hope you see this, your a great employee and I appreciated the great customer service and the yummy subs. Thank you. Service: Takeaway Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5
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