Notcutts - Staines

This establishment really needs to improve its management of the cafeteria; the prices for toast are utterly ridiculous. Moreover, none of the staff seemed friendly; they all looked rather unhappy. When I approached the cashier to discuss the pricing issue, she responded in a shocking manner, remarking, "All you O.A.P. are well off." My friend and I were taken aback by her comment. Given this experience, I will not be returning to Notcutts anytime soon.

Oh wow! Our visit today was incredibly disappointing. I remember that for many years, Notcutts was the go-to place for all Christmas decorations and much more. However, the entire store was so bare that I couldn't believe my eyes. We approached a staff member to inquire about the missing Christmas merchandise, but she looked at us as if we were crazy and spoke to us condescendingly. She mentioned, "Oh, we haven't had anything like that since the start of Covid." While we were there, we noticed that everything was overpriced compared to other garden centers. We definitely won't be returning anytime soon, which is unfortunate because this used to be one of the best garden centers around.

The cafe has the worst organization and the slowest service of any garden center in the area!

Lovely garden centre. Visit regularly. Good food too.

Chose a beautiful sunny day to visit, had lunch in the restaurant, have to say food was fabulous and the staff were very friendly and helpful, will definitely be coming back