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Contribute FeedbackThe restaurant received mixed reviews from customers. While some praised the enjoyable dining experience, delicious food, and friendly service, others were disappointed by the lackluster service, food quality, and overcrowded conditions. Some diners experienced upset stomachs after their meals, while others found the portion sizes too small. The atmosphere was generally complimented, but challenges such as difficulties accessing WiFi and being prompted to leave a review before payment were noted. Despite some positive aspects, overall, the restaurant faced criticism for not meeting expectations in terms of service and food quality.
My group of 12 coworkers went to the restaurant, which was nearly empty. Despite requesting a table in the main dining area, we were seated in a separate room. There was no table service for drinks or wine menus. I ordered the vegan burgers, which were overcooked and dry, and the zucchini starter was very oily. Overall, the food was either average or poor, with some dishes being too sweet or dry. The sauces we requested never arrived, and I had to leave my meal to inquire about the bar. None of the staff checked in on us during our meal. We had a pleasant evening but were disappointed by the lackluster service and food quality. Perhaps they had a busy lunch rush, but that was not our experience.
I’ve eaten here many times over the couple of years and have always had a positive experience. Food has always been to a standard that is better than most in the area. Unfortunately my last visit was truly disappointing. After a terrible week my wife...and I decided to treat our selves. When we arrived we where sat between 2 families both with screaming children, as this was meant to be a relaxing evening we discussed asking to be moved and decided not to complain. The evening got worse by the younger tuning around bumping into our table and chairs. The parents continued to get drunk and start arguing while the staff continued to serve them regardless of other customers. When I mentioned this to the manager at the end of the evening he did apologies but as the meal for 2 cost £86, a token apology doesn’t really cut it . The price has gone up recently it’s a shame the restaurant has gone downhill.
The venue is a wow factor but I was EXTREMELY disappointed with the food and service, the majority of our party had an upset stomach either the same night or next day.
Super evening spent here, food was amazing , staff very efficient and really good value for money .. only downside diabetics not catered for on desert menu ..
Had the Chicken Kiev which wasnt actually that at all, it was a peice of overcooked dry fried chicken on top of some salsa. Was still hungry after eating 3 courses due to the small portion sizes also. Would not recommend this particular dish.