Images
Contribute
Reserve now
Feedback
Contribute Feedback What Ben likes about The Old Smithy:
We had a fantastic Sunday roast dinner here. Everything you would expect, very well cooked, plenty of veg. All the food tasted fresh, homemade and authentic. The only negative was that we waited about 30 min before anyone took our food order. Staff were friendly but we'd appreciate being told that there might be a bit of a wait if they were particularly busy. Meal type: Lunch Price per person: £10–20 Food: 5 Service:... View all feedback.
What JamesNMidlands doesn't like about The Old Smithy:
Had a large group for a family birthday Sunday lunch. As ever, the staff were great and very helpful. The food however was very disappointing. Quite a few of us had the roast that was poor, the beef tough and the vegetables seemed to have been sitting for some time in that they dried out somewhat. Others who had from the menu were underwhelmed. This is not how we remember The Smithy that we have been using since it o... View all feedback.
We had the chance to get a meal on Saturday night and although it was only the place really busy. the employees were very accommodating and found us quickly a table. the food was great, and the beer went down very well! we had the steak and the bark steak were both excellent. the chocolate cheese cake was also a real tasty bite. the staff was very friendly and made a real fuss of our dog (which also enjoyed the free bacon kaue and bowl water). we were recommended to try the old smithy and we were not disappointed. will definitely book next time in eccleshall; to avoid any possible disappointment.
Really nice meal for a large group of us in the private escaping area above for my birthday.
On the day of our reservation, part of my family arrived early and were directed to go upstairs. However, when I arrived later, I found that our reservation had been double booked for a Baby Shower downstairs. Despite my reservation being made in July, we were forced to move downstairs without any apology from management. The staff did not handle the situation well and it was clear they prioritized the other group over us. The space we were moved to was cramped and unsuitable, making it difficult for us to enjoy our meal. This was especially challenging for my nephew who is autistic. The poor customer service and lack of consideration for our needs overshadowed the delicious food and the helpfulness of our table servers. I reached out to the restaurant via email to express my disappointment, but received no response. This lack of acknowledgment from management is shameful and rude. Despite the quality of the food, the overall experience was a total embarrassment. We had planned to make this restaurant our yearly venue for my Nan’s birthday, but we will now be looking for alternative options. As paying customers, we should have been treated better. It is unacceptable that our booking was mishandled and our concerns were ignored. We will not be returning to "The Old Smithy" in the future.
What an amazing place! Great food, lovely atmosphere and wonderful staff! Great value for money. Will definitely be going back!
We visited the Smithy and enjoyed a king prawn starter and fillet beef stroganoff . Wow what a delight absolutely amazing ! Polished it off with a lovely bottle of primitivo , staff were attentive and polite and looked after us .Compliments to the chef and team great night great food and great service !
Full Menu
Restaurant Category
Fish Dishes
More information
QR-code link to the menu
