New York Grill #5 - St. Louis

The only problem I have with them is that they lack attention to detail.

I'll start by saying if I could give this place a worse rating I would. I purchased some wings and when I tell you that they were so hard to bite into we just gave up and threw them away, it was as if they were left out overnight and recooked. Once we decided not to eat them I gave the location a call. I was told by some unprofessional woman that he's not talking my call because he's doing something far more important. I urge anyone looking for a good eating/customer experience to NEVER spend your money with this place and the staff is so ghetto and unprofessional.

My family really likes this place. The wings are my current pregnancy craving. This place is also much more affordable compared to other wing places in the area in my opinion and the food also tastes better. Also there was a man, possibly homeless, who was inside when I picked up my food and he was sweeping the floor. It became clear that he had come in looking for work. He then started telling a story about how he called the store and the owner always lets him come in and work and provides him a meal. The man definitely didn’t do much work and left with a large bag of food for free. Many places I’ve been to just treat the homeless as a burden so it was beyond refreshing to see this response. These are the type of businesses that I think deserve our support. I will keep coming back

Food is excellent inexpensive also U get a very nice proportion made 2 order. Takes minimal time to get your order

The woman working was quite literally sitting on her phone and not working. I kid you not by the time she got my food boxed and to me it was not hot. That’s crazy considering I watched it get put up ready to bag and hand to me. This place needs a little more structure to be considered a “restaurant”