The Pied Bull And - St. Helens

Extremely slow service, despite not being very busy mid afternoon. Staff kept forgetting to bring our drinks too, we had to remind them a few times. Allergen menu was very difficult to navigate using their online QR code, especially with no signal and poor WiFi it was impossible. Room for improvement: always have a printed copy of the allergens, please! When a waiter came over with their own phone to show me the allergen menu it was hard to decode as the food shown on the allergen menu was different, or not in order to what was shown on the printed menu. When I finally figured out what I was allowed to have, the manager came and took my order and knew I couldn 't have wheat. When the meal finally came, my meal has a Yorkshire pudding on top of it! That has wheat.So cross contamination. And the manager knew that the Yorkshire pudding couldn 't be put on the plate. So clearly lack of communication with the waiters and the kitchen staff. GF sticky toffee was served with ice-cream rather than custard which I asked for, and the Sticky toffee has been over microwaved so it was really hard and dry. Other than that, the rest of the food I was able to have was great. But service in need for improvement. Hopefully it was just a 'bad ' day

This place is superb, past it for many years and never been in, what a mistake that was. It was perfect, great food in a fabulous pub and lovely staff, I cannot fault it excellent....

I was with 3 others at the Pied Bull for a 'Sip Paint ' evening. It was in credibly well organised- easels, paints, brushes subject Roses in a vase which we had to paint. We got a drink from the bar were guided through the painting. Great fun. We then had a meal afterwards in the bar. Service adequate. Food fine. Good price. Reasonable collection. Staff a little inexperienced the night we were there but friendly enough. But a crowd of drinkers came in were in the bar area but were incredibly noisy. You couldn 't hear the waitress or friends other side of the table. But that wasn 't the pub 's fault. Overall,

Came in before young blonde lad served me. great manners and service and very polite

Passing time at the pub waiting for St Peter's primary school to send their children home! The sun had no hat on that day and it was extremely hot and sunny. We sat outside having a drink and trying to read our phones under the table, waiting for St Peter's to discharge their kids!