Gail's Bakery St Albans

Great selection of baked and brunched items. cook fresh. very tasty. excellent coffee. lively little place with great atmosphere.

Waiting for drinks that took 8 minutes to make a black americano and chai latte. the chai latte was all syrup and no milk and good is not difficult to make hot water and espresso in a cup, all came in takeaway tassen if. china would have been better. the castor and toast was also nothing to write home. now, what would they expect when the children walk the place and don't care and try over the cater of the nights before. hhmmm not good experience. and they get hired by the personal to even order something from the load.

Love the house! very friendly manager out there and always delicious and fresh rolls. I can't smell over the cinnamon! will be back soon!

I have volatilized a small hearty snack, but I didn't want to have a cold sausage roll etc. and asked if I could have heated it, but bluntly said that they didn't heat up. okay, so I decided to have a sweet braut that was very nice. I don't understand why they can't say that we're sorry that we don't heat up politely and offer me an alternative, not just look empty. coffee was very nice, but the choice of cup for a flat white without handle was very hot to hold, my sonny cup was much better for an americano.

Terrible customer service dry, tasteless cakes. All cakes left out for people to breathe over and touch, didn’t feel covid safe at all. Worst part was the customer service, the lady making the coffees was incredibly rude. She isn’t even bringing coffees to the...tables, she just dumps them on the side and shouts the order like you’re in Costa or Starbucks, not what you expect when you’re paying a premium. Oh and if you’re sat outside and don’t hear her then that’s your problem, she won’t bring it out to you or shout the order again so you’ll be left with a cold coffee. The coffee was average and the cakes were dry and tasteless. Obviously bought in frozen and defrosted, not fresh at all. Floor and tables were filthy, we didn’t feel comfortable eating in there. Was handed a dirty fork to eat with too. There was also an engineer doing work in the food prep area without a mask or any PPE. And the food delivery guy was just walking through the tables and kitchen prep area with massive boxes and again no mask or PPE. Don’t get what the hype is about, the place is absolutely grim! Won’t be going back and won’t recommend to anyone.