Reviews

Overall Total Score
3.8 out of 5
Very good | 2041 reviews

What littlebigreviewer doesn't like about Costa Coffee:
I consider the price of each drink too high. The name is not enough to ensure the quality, 2.65£ for an average peach iced tea is too much money. It's just the same as all the other cafes in the surroundings, nothing more, maybe a bit less. The place is big, the menu is vaste, the barista are not bad. Nothing is bad, honestly, but there isn't anything that makes you go there as well. An average place, avoidable View all feedback. What nnmercman likes about Costa Coffee:
I met up with my family for the day and we ended up visiting both Costa locations in town. This particular one is conveniently situated in the centre area just outside the Maltings Car park pedestrian entrance (offering good value Sunday parking at £1 for the entire day). The café has indoor and outdoor seating in a bandstand-style area. We ordered a variety of drinks and snacks, which were all up to the standard Cos... View all feedback.

Reviews from various websites

Menu
4.6 ★ from 10 reviews
Max
11.12.2022 - 14:10

Coffee as good as usual Pretty slow service compared to other costas I’ve been to. It wasn’t that busy either

Damien
11.12.2022 - 14:10

They serve coffee and what to eat. I had cinnamon on my side. I find it more beautiful than chocolate. the tables are close enough together so they can hear wha...

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Caroline
11.12.2022 - 14:10

Had a lovely coffee and my free treat for my birthday. Thanks lovely lime and coconut cake delicious

Heather
11.12.2022 - 14:10

I've been costing coffee by st albans for many years. always great service and great coffee.

Yasmine
11.12.2022 - 14:10

Always great service in this coffee shop, ashamed the points warnt work

Nestled in a bustling area, this café boasts a spacious layout and a diverse menu, perfectly suited for casual meet-ups. While the staff is generally friendly and efficient, some patrons have noted issues with service consistency and management professionalism, particularly concerning customer policies. The ambiance is pleasant, although the loud music may detract from intimate conversations. Despite some complaints about pricing and drink quality, the café remains a popular spot for quick bites and coffee lovers alike. Overall, it offers a typically Costa experience, balancing moments of charm with occasional oversight.

Tripadvisor
2.9 ★ from 41 reviews
verity
17.12.2023 - 09:01

Came in for my morning coffee before work and witnessed an emotional and unprofessional manager sack a poor girl on the spot?! This employee was clearly distres...

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Dream397986
17.12.2023 - 09:01

Entered the coffee shop at approximately 7-30am on Saturday morning with a friend and my 7 month old Shih Tux we were at the counter ordered our drinks and food...

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Megara76
17.12.2023 - 09:01

I have been a patron of this Costa Coffee shop for a couple of years now and have always been impressed by the excellent manager and fabulous team. The service...

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Jaime
17.12.2023 - 09:01

The environment is great for small talk as ambient music is too loud. Quick bites such cheese cones or soups are excellent. The overall rating was great but I h...

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littlebigreviewer
17.12.2023 - 09:01

I consider the price of each drink too high. The name is not enough to ensure the quality, 2.65£ for an average peach iced tea is too much money. It's just the...

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Facebook
4.5 ★ from 38 reviews
Foursquare
2.8 ★ from 25 reviews
Google
4.2 ★ from 547 reviews
Restaurantguru
3.9 ★ from 462 reviews
Yelp
3.0 ★ from 7 reviews
Gastroranking-uk
3.5 ★ from 534 reviews
Int Restaurants
3.7 ★ from 919 reviews

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