Reviews

Overall Total Score
3 out of 5
Good | 2167 reviews

What Brad Stewart doesn't like about Cafe Rio Mexican Grill:
Terrible service and quality! Read all the newest reviews. Customers over and over are having bad experiences. My online order tonight was late and missing multiple items. I caught the mistake, they didn’t tell me. The workers didn’t care because they wanted to close up shop and go home. Told me to call the online number to get my money back for the food they didn’t have.This has been a constant issue at this locatio... View all feedback. What Louise Nielson likes about Cafe Rio Mexican Grill:
The food was delicious, but the wait was long. They had 4 main areas of service and only 3 workers. It took us a half an hour in line. Waiting in the next area for a worker to come back.Food: 4/5 View all feedback.

Reviews from various websites

Restaurantji
2.5 ★ from 222 reviews
Alicia
14.09.2023 - 12:45

This location has always been consistent in all the years I've visited! An employee named Isabele helped me around a week ago, and she was the kindest employee...

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Deonte
14.09.2023 - 12:45

Who doesn't love Cafe Rio's sweet pork burritos? I do. The quality of the food here is pretty consistent and good, but the staff and service seems to vary a bit...

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Aliza
14.09.2023 - 12:45

I like Cafe Rio…. But this location is super skimpy on their toppings. I just watched them sprinkle a tortilla with a dusting of cheese when I politely asked fo...

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Louise
14.09.2023 - 12:45

The food was delicious, but the wait was long. They had 4 main areas of service and only 3 workers. It took us a half an hour in line. Waiting in the next area...

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Carley
14.09.2023 - 12:45

We’ve ordered through the online app several times and we already know without a doubt that there will be something wrong, we always want to give it another sho...

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Menu
2.2 ★ from 8 reviews
Gabriella
08.04.2023 - 06:52

Was told the stake was cooking and that it would be a 10 minute wait and that they would bring me my salad . They forgot to make my salad after 15 minutes I wen...

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Shea
08.04.2023 - 06:52

Purchased two meals add this Springville Cafe Rio tonight at 6:00. Drove them all the way to Ephraim Utah for me and my husband to eat. The rice was uncooked an...

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Nasir
08.04.2023 - 06:52

We came at 8:30, there were only two meats and the drinks were empty. The staff was nice, but the food was limited. Almost all tables were dirty.

Isaiah
08.04.2023 - 06:52

Consistently and reliably a horrible experience. If you wait in line, you will be there 30 minutes to an hour, even if there are only three people in front of y...

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Gabriella
08.04.2023 - 06:52

My first time at this chain and wonderful! If you follow my reviews then you know when I travel I almost always dine at a Chipotle. Well this is similar but dif...

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Int Restaurants
3.5 ★ from 1660 reviews
Lois
19.06.2023 - 04:07

I visited this restaurant chain for the first time, and it was fantastic! If you’ve been following my reviews, you know that I usually look for a Chipotle when...

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Leland
19.06.2023 - 04:07

Today, we decided to give this restaurant another try, and I'm pleased to say they’ve improved! I ordered the vegetarian salad again, and this time it was just...

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Nasir
19.06.2023 - 04:07

Cafe Rio is my favorite restaurant, and this location has the best food! However, there are some downsides. The service is quite slow, and the lines can be chao...

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Sirved
3.3 ★ from 277 reviews

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