Tim Hortons - Springhill

A year ago this Tim hortons was great for food and service. I have no idea what happened but almost every week we give them another chance to redeem themselves.... read more A year ago this Tim hortons was great for food and service. I have no idea what happened but almost every week we give them another chance to redeem themselves. They are constantly out of stock of every item to the point that its a 5 minute conversation in the drive thru to figure out what we can order. The machine to make lattes has been broken for 6 months and so they just don't make them anymore. Any of the special advertised drinks can not be sold because they can't make them. Any time I have ordered a donut that is advetis3d as the special they don't have it. I feel bad for the staff who have to communicate this to the customers because I know we are all having the same experience. The owner needs to at least make sure the machines are working and that the food and drinks and in stock. This place is ridiculous.

Tim Hortons may not offer gourmet food, but they reliably get your order right every time. Unlike some other fast food chains, they don’t charge inconsistent pr... read more Tim Hortons may not offer gourmet food, but they reliably get your order right every time. Unlike some other fast food chains, they don’t charge inconsistent prices, have unresponsive management, or serve vegetables that taste like soap, as I’ve found with Subway. Their staff is familiar with the menu, unlike places like Burger King and Wendy's. If you're tired of having to return your food half the time due to errors, you won’t have that problem here. Today, I just ordered a double double, and guess what? They actually got my order right.

It's a focal point in our community.......happy its read more It's a focal point in our community.......happy its

I'm really starting to get frustrated with this place. They stop serving sandwiches after 8 PM, even though they stay open until 10 PM. The ice cap machine seem... read more I'm really starting to get frustrated with this place. They stop serving sandwiches after 8 PM, even though they stay open until 10 PM. The ice cap machine seems to be mysteriously out of order in the evenings, but it works just fine during the day—that's six evenings in a row now. They've also stopped making chili. I've been coming to this Tim's for nine years, and it's definitely going downhill. It feels like the staff just doesn't want to work evenings to prepare sandwiches or ice caps. Does the owner know about these problems? More often than not, they close 10 to 15 minutes before 10 PM. As a regular customer, I'm considering taking my business to Oxford or Amherst instead, which would mean at least a $3,000 decrease in annual spending. And yesterday, at 11 AM, I couldn't even buy a donut or muffin because they were completely out of stock—at 11 in the morning! Most of these issues seem to stem from the weekend staff; the weekday staff, however, are great.

Barney. VHS. read more Barney. VHS.