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Contribute Feedback What User likes about Starbucks:
I frequently visit this location, usually using the drive-thru, and I've always found the service to be quick. The coffees have consistently been good, and I'm always trying new options. Last night, on Black Friday, I decided to go inside since I had my daughter with me, and we needed some time to look over the menu. I ordered an ice-cold chestnut drink with an extra shot of espresso, and it was delicious—definitely... View all feedback.
What User doesn't like about Starbucks:
I really enjoy this place and often go out of my way to get my coffee here. However, my drink was made incorrectly, so I called to address the issue. Unfortunately, the response I received was quite rude. When I went in to get the correct drink, the person at the counter was also unfriendly, but the barista herself was very kind. I’ve noticed that the staff working in the morning and during the day are much friendlie... View all feedback.
Hour list opened at 6 o'clock. visited at 18:30 o'clock. sa in the trip thru for 5 minutes, no service. decided to leave the Starbucks staff outside the building and hang on the terrace. Apparently the restaurant is open, but the personal does not feel like the business is going so early. food: 1/5
Gave my order to the cashier and had repeated it because she wasnt listening and was too busy drawing a cat. Then they made my order wrong.
By far the slowest Starbucks in Springfield!! I put a mobile order in and arrive 5 minutes later and still had to wait 12 minutes to get my coffee , never have I ever had to wait this long at any Starbucks
This was a wonderful location! We used the drive thru and Becky was the batista. She chatted with us was very kind while we waited for all of our drinks to be finished. The coffee was good, too!
Grace is absolutely phenomenal. She was kind speaking to me and my grandmother and provided above and beyond customer service. She absolutely deserves a promotion if she doesnt have one already (with a pay raise)!