Susie's - Spring Hill

The service and food at this restaurant were below average. When I brought this up to the server, they dismissed me by saying the food is made fresh daily. Then... read more The service and food at this restaurant were below average. When I brought this up to the server, they dismissed me by saying the food is made fresh daily. Then Stephanie came over and said she had experienced the same issues. I tried to explain that we had been having problems with our meals during our last three visits, but no one seemed to care. The dishes looked old-fashioned and lacked flavor. On one occasion, the speck was rubbery but when I mentioned it, nothing was done. This time, when I complained again, Stephanie had a rude tone and we both became heated. It was unprofessional and we will not be returning to this establishment. It is disappointing that despite being loyal customers for years, we were treated so poorly. I had hoped that the quality of the food and service would improve, but it seems like it will only continue to decline. Stephanie and the staff will lose more customers if they continue to be negative and dismissive. They need to address the issues with their food and service, as we have no intention of dining here again.

Looks like c kelly has a bad morning, that's regrettable. it is worth noting that about an hour of her contribution I was also served breakfast by stephanie (th... read more Looks like c kelly has a bad morning, that's regrettable. it is worth noting that about an hour of her contribution I was also served breakfast by stephanie (the employee in the post mentioned.) I then went online to write her a nice review as she was so kind for me and my party of 2. I'll see a bad one. I have lived in 17 states and passed through 19 countries and lived in 3 of them. from all the times I have eaten outside the house or lager, stephanie is undoubtedly the friendliest, friendly, bubbly, server I have ever had. she is always so professional and it is always a pleasure. I feel bad that this individual had a different experience than I did. I enjoy going to susie at least once a week. I can't wait until next week. Many thanks that stephanie and susie are for such a beautiful, clean and welcoming atmosphere in these uncertain and tempting times for so many Americans.

The food at this restaurant was delicious and plentiful. I ordered the mussel casserole and it exceeded my expectations with its delicious flavor. For my main c... read more The food at this restaurant was delicious and plentiful. I ordered the mussel casserole and it exceeded my expectations with its delicious flavor. For my main course, I had the meatloaf dinner with three large, beautiful pieces of meat and tasty potatoes with gravy. My wife ordered the Monte Cristo with fries and thought it was one of the best she has ever had, with generous portions. We are new to the area and are impressed with the great comfort food here. I look forward to trying her breakfast one day.

We love this place! Awesome people and great food! read more We love this place! Awesome people and great food!

Staff was all very nice. Food was good. read more Staff was all very nice. Food was good.