Whataburger - Spring Branch
Whataburger
Description
At Whataburger, diners experience a mix of vibrant service and food quality inconsistencies. While many laud the friendly staff and quick service, especially during late-night hours, some patrons express disappointment with the updated burger buns and cold fries that detract from the overall dining experience. The burgers and chicken sandwiches receive praise for flavor, though they can be messy with excessive sauce. Takeout service is efficient, and helpful staff assist newcomers with menu choices. Unfortunately, vegetarian options are almost nonexistent. Despite some setbacks, the nostalgic charm and pleasant interactions keep many customers coming back for more.
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Feedback
I ordered takeout from this restaurant, and I was impressed with the service. An employee was outside to answer my questions, take my order, and process my payment. It was really helpful to have someone to talk to, especially since I'm not from the area and wasn't familiar with the menu.
Drive thru not too busy and got food in fair amount of time. After that, the ball dropped. Patty melt was cold. Burger had no sear or flavor. Basically it looked like a burger sitting in warm water. Probably came right out of the water. Yuck! Some fries al dente and some fries crunchy. My dog didn’t even want the burger patty I gave her and it tells me I failed as a dog owner. I’m thinking you guys should change your name to Waterburger cuz it would be fitting. Price $17. ?
Went here for the night shift for months on end . Would show up at around 3 am or so usually , always fast and courteous services, and had everything ready even at that time, no shortages. The food was always served pretty fast considering the order size and it's the graveyard shift. Always super fresh, and hot food. Not just warm, hot! Very nice staff. Would recommend to anybody to stop here for a snack .Wheelchair accessibility: The front is wheelchair accessible
Everyone had smiles and they were quick.
The older lady at the register at lunch is the rudest person to have at what-a-burger, walks away when spoken to, always has a bad attitude wouldn't hurt to crack a smile, and great a little nicer, asked for coffee at a decent time told me they were out of coffee, ordered my order on line and coffee came out, made no sense.
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QR-Code for the menu
