Wingstop - Spring

Customer service is horrible. Employees need to be retrained. Called twice to place an order. First time I was hung up on. The second time I was on hold then someone picked up and asked me to hold for a minute which turned into a 20 minute hold with no one ever picking up. Unacceptable.

This location is probably one of the absolute slowest places I have ever been to. There's no reason to wait 45 minutes for some wings. Soda machine had no ice a lot of flavors out.

We stopped in here about 9 pm on our way out of town for a to go order. The employee at the counter did greet us but he seemed a bit depressed or something. We ordered 6 classic wing with Louisiana rub and 2 orders of fries with Cajun seasonings instead of the classic seasonings. And of course ranch because they have the best ranch of anywhere. After getting on the road we started eating, our fries were fresh, and hot but I don't think they were seasoned with anything at all. When I opened the box of chicken we were both taken aback at the terrible smell. Kinda smelled like bad fish is all we could compare it to but it was hot, I recommended my husband not eat it based on the smell but he tasted it and said it tasted fine even if it didn't smell good. So he ate them. Later that night he did feel a little sick to his stomach but nothing major so I can't say if the chicken was the cause or not.

Had an awesome experience at Wing Stop! The service was top-notch, with a friendly and welcoming staff. Opted for the 15-wing meal with original hot and garlic parmesan flavors – both were a flavor explosion. The extra sauces on the side were a nice touch, and the seasoned fries complemented the wings perfectly. No complaints here; every item was fresh and tasty. This spot easily earns my 5 stars. It’s a hit every time, but I guess food days can be unpredictable elsewhere.

I asked for my wings to be well done and they definitely were NOT.... One of the basket of fries looked like someone already ate half of them... I had to take some out of my basket just to kinda fill it up and in top of that the fries were cold (had to pop them in the microwave) and they had no flavor/seasoning at allllll..... Wingstop is usually my favorite wing spot but I may have to find somewhere else... The food is toooooo expensive to be subpar or just OK .... I would usually be ready to FIGHT if someone ate my Wingstop leftovers but this time I handed them over willingly to my husband..SMH