Whataburger - Feedback

#3 - Order Fast Food Spring, Vegetarian, American

Reviews

Overall Total Score
3.8 out of 5
Very good | 2255 reviews

Reviews from various websites

Restaurantji

Last update : 27.05.2024

3.3 ★ from 252 reviews
e-wez-2
e 27.05.2024 - 17:31

For some reason, What a Burger has changed the way they cook their hamburgers. It hasn't been the same for the past five or six years.

warren-gary-1
Warren 27.05.2024 - 17:31

No complaints here—the staff is always friendly. It can get really busy at times, but they manage to get you seated and served efficiently. Also, just a quick note: their shakes are among my top five favorites!

chris-kunkel-fern919
chris 27.05.2024 - 17:31

It's a Whataburger... what more can I say? It's the best fast food burger, hands down!

ginkl1-and-1
Ginkl1 27.05.2024 - 17:31

I went through the drive thru,and the service was good and our food was exactly what we asked for. It was fresh and very tasty.

ty-shaw-2
Ty 27.05.2024 - 17:31

I went through the drive thru it was okay. My food took a little longer which isn't a problem but the driveway is so small the people behind me were kinda just stuck there until i got my order. Other than that food was awesome 10/10. Everyone was nice and friendly and polite so 10/10. Overall it's a awesome location.

**Dining Experience Review: A Mixed Bag at Local Gem** This popular restaurant showcases a blend of friendly service and culinary inconsistency. While several patrons praise the staff's warmth and dedication, others report recurring issues, notably cold food and order mix-ups. The menu offers delightful options, particularly the salads and shakes, but the dining experience can be marred by slow drive-thru times and occasional delays. The cozy atmosphere and attentive servers like Issy create a welcoming environment, yet diners urge management to address the frequent complaints to enhance overall satisfaction. For those seeking late-night bites, it's a reliable choice, but regular dinner-goers may find better alternatives.

Google

Last update : 13.03.2024

4.1 ★ from 1932 reviews
david-marmolejo
David 13.03.2024 - 14:42

What makes this restaurant stand out is the amazing attitude of the staff. They're incredibly friendly and truly dedicated to delivering excellent service. And of course, the food is fantastic. It's a cozy little spot with a big heart.

michael-grimes-3
Michael 13.03.2024 - 14:42

Has anyone ever had anything bad to say about Whataburger's food?

randall-maxwell
Randall 13.03.2024 - 14:42

I ordered two chicken tender combos, and I usually look forward to the gravy and Texas toast being the standout elements of the meal. To my surprise, neither combo included the toast! This really altered my experience, and I was quite disappointed.

mike-hanlen-1
Mike 13.03.2024 - 14:42

Just the right place at the right time.

selina-h-student001
Selina 13.03.2024 - 14:42

The food was good . Just another location.

Sirved

Last update : 01.02.2024

3.9 ★ from 71 reviews
randy-hill-3
Randy 01.02.2024 - 20:52

The food was served cold, including both the sandwich and hash browns. I sent them back and ordered a chili cheeseburger with fries, but that arrived cold as well. I asked for mustard, and while the server prepared it, he placed it 20 feet away from me instead of bringing it to the table. When I inquired why he didn't deliver it, he shot me a menacing look, almost like a gangster. I reminded him that we're well-armed here in Texas, given that it's an open carry state. After reading several other reviews, it's clear that cold food is a recurring issue at this restaurant. Six reviews in the past month have pointed out the same problem. The district manager should consider spending some time here or think about closing this place down. I will never return to this restaurant again.

diana-cavazos-2
Diana 01.02.2024 - 20:52

Normally, the service here is exceptional, but today I had a rather disappointing experience. Instead of the raspberry white chocolate shake I ordered, I was given a vanilla shake. To my astonishment, the staff had the audacity to argue with me about it. They went to the kitchen, came back, and offered to let me speak with the manager; however, I overheard them say, "Oh, actually, they messed up." To make matters worse, I didn't even receive a receipt for my order.

kordell-brandenburg
Kordell 01.02.2024 - 20:52

What an amazing experience! Alba and Lali were our cashiers and servers, and they truly cared for my friends and me. They ensured we were served promptly and consistently checked in with us to make sure we had everything we needed after each dish was delivered. The staff is fantastic!

daniel-teller
Daniel 01.02.2024 - 20:52

The staff here are incredibly friendly. I've visited many Whataburger locations, but my experience at this drive-thru, especially around 1 a.m., was truly enjoyable. The food was also fresh and delicious.

dessiirae-coffey-2
Dessiirae 01.02.2024 - 20:52

I really enjoy the food at Whataburger, but the service can be inconsistent. Sometimes my order gets mixed up, and it seems to depend on who is working the window. At times, it feels like they shift the blame onto me. However, there is one outstanding employee—her name is something like Issy—who always goes out of her way to fix any issues. I truly appreciate her commitment and genuine care for customers! There's also a young man who consistently delivers great service.

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