Smallcakes - Spring
Smallcakes
Description
At this charming cupcake shop, guests experience a mix of delight and disappointment. While many rave about the moist and flavorful selections—especially the peanut butter cupcake—others have encountered issues with taste and presentation, feeling the quality varies from location to location. Customer service shines brightly, with staff members, like Myrna, earning high praise for their attentiveness. For those with dietary restrictions, gluten-free options add to the appeal. However, some patrons have noted inconsistencies, particularly with specialty items like milkshakes, leaving an impression that further training may be needed. Regardless, it remains a popular spot for sweet treats.
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These are the best cupcakes I have ever had. They have a great selection and amazing flavors. My favorite is the peanut cupcake. The cake is always moist and delicious. It's a must-have when I am in the area. Myrna provided excellent service and was very helpful.
I visited smallcakes in Illinois and Arkansas, but the taste was nothing like the chain. I ordered the pink vanilla cupcake, and it had a harsh taste that was not enjoyable. The appearance of the cupcake was also different from other locations. It seemed like they were trying to save costs on ingredients, and the overall taste was unpleasant.
My daughter and I visited this restaurant this week and Myrna was amazing! She was patient and incredibly sweet! My daughter wants to go back just to see Myrna again! Thank you for putting a smile on my child's face and for always serving delicious cupcakes!
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