Hartz Chicken Buffet - Feedback

#9 - Order Vegetarian Spring, #13 - Order Fast Food Spring, Chinese

Reviews

Overall Total Score
3 out of 5
Good | 1192 reviews

Reviews from various websites

Menu

Last update : 14.04.2023

2.0 ★ from 9 reviews
carroll-alia
Alia 22.03.2023 - 08:43

GREEN CHICKEN?! Tasted rotted as well. I hope it doesn?t get my family sick..

hoeger-aurelio
Aurelio 22.03.2023 - 08:43

This place is awful to say the least. Buffet looks like it was ran through by a pack of wolves. The chicken was old and didn't look like the other cooked chicken. Not sure what language they were speaking but it was not English. My next call is going to be to the Health Department. LOOKS LIKE IT HAD NOT BEEN CLEANED IN THE LAST FIVE YEARS.

hakobyan-artown
Արթուն 14.04.2023 - 12:30

The food was good and the customer went through was helpful..

aaron-huels
Aaron 22.03.2023 - 08:43

The okra at Hartz Chicken Buffet was excessively tough and hard to eat, which is not acceptable for a dining experience. It appeared as though the okra had been refried. The chicken was a slight improvement but still fell short of expectations. The rolls were undercooked and didn't rise properly. I’ve decided to visit a different Hartz location in the future. If roast chicken isn't your specialty, it may be time to rethink your menu. Additionally, the fish came with a very thick, hard crust that was also unappealing.

carroll-alia
Alia 22.03.2023 - 08:43

Hartz Chicken Buffet appears to be facing some financial challenges. They only serve hot wings and have imposed limits on orders, which gives the impression that they are cutting costs. It seems they have also reduced their staff, with even their 10-year-old son taking on cash register duties. While some employees are working hard to keep the buffet line up and running, I noticed during my visit that there was no coleslaw, and the ice machine was empty. I even had to ask for a cup of ice cream. I sincerely hope they can make some necessary improvements, or they may be at risk of closing.

Inconsistency plagues this buffet restaurant, leaving patrons disappointed with both the quality and freshness of the food. Multiple diners have noted the frustrating experience of receiving undercooked and improperly prepared dishes, such as tough okra and poorly risen rolls. The chicken, while slightly improved, has been described as lacking flavor, and the fish often suffers from an excessively hard crust. Guests have expressed dissatisfaction with items running out during peak hours and a lack of attention from staff. Overall, this location seems to fall short of the Hartz franchise's reputation, prompting many to seek alternatives.

Sirved

Last update : 22.02.2025

3.2 ★ from 25 reviews
timdan-rumfield
timdan 22.02.2025 - 12:22

Place was trashy and Buffett was not open. Beer cans and garbage was littered outside the front door. What kind of chicken resturant closes at 6pm on a Tuesday???? Went the next day and ordered tenders and discovered they were smaller than nuggets. Donot waste time or money at this place. Go to other Hartz!!!!

dylan-trill
Dylan 22.02.2025 - 12:22

Okra was as hard as a rock. To serve that to a customer is not right. They must have refried them. The chicken was a little bit better. The rolls had not risen prior to cooking. I will be driving further to another Hartzs from now on. I also believeif frying chicken is not your specialty you should get out of the business. The fish also had a lot of hard crust.

ladyirishcharm
ladyirishcharm 22.02.2025 - 12:22

Some of the worst food I 've had from any Hartz franchise! Considering it was straight up dinner time everything should have been hot and fresh, but no. My 2-piece all-white tasted like it had been sitting a while, and the skinny breast was mostlybreading/crust with little flavor. The 7 tenders hubby received were TINY, as was the wing on my dinner. They were out ofokra, mashed potatoes were watery, and they forgot to pack the additional rolls we had paid extra for. We got our meals to go,but noticed signs at the register stating, No refund on buffet. Two fellows paid for buffets while we were picking up ourorder but then asked the staff to please put out more food as not much was on the serving line. They were told to eat what wasthere. We will never stop at this location again. Waste of money.

reuben-mendoza-1
Reuben 22.02.2025 - 12:22

This place must be struggling financially. They?re limited on the hot wings, per order only. It looks like to save on money they have cut personnel and have their 10 yr boy running the cash register. A couple running this place are trying their best to keepwith buffet line but while I was here, they had no coleslaw available at the time; and the ice machine was empty. Had to requestfor a cup of ice. Hope they can revamp and improve this place or else it will shut down

sheryl-blackman
Sheryl 22.02.2025 - 12:22

I drove through the drive through on my lunch break and inquired about their single specials, she mentioned it I ordered but I realized that i need more so i got right out of line and drove to the front and walked in. I told her I needed to cancel thatorder and start over again and she was so rude I couldn 't believe her response. She told me I 'm not serving you and shewalked off, so I didn 't say anything and left immediately. Not good ground!

Gastroranking-it

Last update : 26.05.2024

3.5 ★ from 2 reviews
donald
Donald 26.05.2024 - 11:26

The restaurant can be inconsistent. It's a buffet, and when you notice two different shades of green beans, it's evident that they continuously add new cans to the old ones. I typically only dine here when I'm too exhausted to cook.

janice-brown-enginee
Janice 26.05.2024 - 11:26

The food was freshly prepared, the store was well-maintained, and the employees were friendly.

Google
3.4 ★ from 446 reviews
Tripadvisor
3.4 ★ from 12 reviews
Zomato
1.9 ★ from 5 reviews
Int Restaurants
3.5 ★ from 451 reviews
Restaurantji
3.0 ★ from 145 reviews
Restaurants
3.0 ★ from 1 reviews
Gastroranking-us
3.0 ★ from 96 reviews

Good Rated Restaurants near Spring