Brothers Pizza Express - Feedback

American, North American, Delivery Services

Reviews

Overall Total Score
3.8 out of 5
Very good | 1037 reviews

Outside Images

Brothers Pizza Express Outside Brothers Pizza Express Outside

Reviews from various websites

Google

Last update : 22.03.2024

4.3 ★ from 369 reviews
larry-mayfield-1
Larry 22.03.2024 - 13:16

Good food in a friendly atmosphere. Can't get any better than that.

tawfiq-a-2
tawfiq 22.03.2024 - 13:16

The best NYC style pizza I've had in a while. I've been craving NYC style pizza for a long time, and this place fulfilled that crave. Will definitely be visiting again.

heather-w-beach39
Heather 22.03.2024 - 13:16

Nice staff every time. My high school goes out to eat every Friday and they remember us and always have a quick conversation with us. The people are so friendly and the pizza is some of the best I’ve had in a long time.

robert-schumann
Robert 22.03.2024 - 13:16

The pies are very good I had the pepperoni and sausage pie very tasty I highly recommend

frank-incense
Frank 22.03.2024 - 13:16

Pizza was great..ordered fettuccine alfredo..hardly any sauce..no forks or knives given to eat with..chicken parmesean was good.but hardly any sauce. They charge for salad dressing so I guess we're supposed to eat it dry? Disappointed overall with the experience. We tipped generously and don't feel we got value for the service

Brothers restaurant offers delicious, authentic NYC-style pizza and comforting pasta dishes, earning praise for flavorful meals and reasonable prices. Many customers appreciate the family-run atmosphere, highlighting the owners’ dedication and friendly service that makes regulars feel welcomed. However, consistency and customer service have come under scrutiny, with reports of unexpected closures, slow or incorrect orders, and inattentive staff. Some diners have also expressed disappointment over limited condiment options and value for service. While food quality remains a strong point, improvements in reliability and customer care would elevate the overall experience and ensure loyal patrons keep coming back.

Menu

Last update : 11.02.2023

3.2 ★ from 8 reviews
smertz
Lance 11.02.2023 - 12:34

First time I had a cheese pizza here it was about 3 years ago, one of the best pizza's I've had. Other times the pizza was good but not as good as that one, I wish I had gotten the name of the guy that made that pizza, he was great. But this last visit the cheese and sauce were good but the crust tasted like cardboard. I hope they can fix this.

giovanny-gottlieb
Giovanny 11.02.2023 - 12:34

Not sure what all the hoopla is about with this pizza, but it 's extremely basic in appearance and most definitely in taste. Matter fact, Marco 's is running CIRCLES around this overly priced eatery. I ordered the veggie pizza which comes with BP, BO, onion, mushroom extra mozzarella. There was DEFINITELY no extra cheese (see pic. And the pizza was pretty much flavorless. The employees are pleasant though.

bonita46
Bonita 11.02.2023 - 12:34

Incredible! I can't understand how anyone could rate this place anything less than five stars. It's the real deal when it comes to New York pizza!

kananthan
Jane 11.02.2023 - 12:34

I'm giving this place one star because they're frequently closed without warning! We really enjoy their calzones, but they close on Mondays and often at random times. This weekend, they're closed for a holiday. Unfortunately, this restaurant isn't reliable for my family.

osinski-marcia
Marcia 11.02.2023 - 12:34

This place is fantastic! It's the best pizza slice I've ever had for a quick bite! The owner is always incredibly friendly, and I've never been let down by my order. I even brought my coworkers here for lunch!

Sirved

Last update : 02.07.2024

4.1 ★ from 387 reviews
autumn-lillian
Autumn 02.07.2024 - 08:17

I visited Brothers restaurant tonight and ordered a large pizza and an antipasto salad for dine-in. The salad was delicious, but unfortunately, the pizza left much to be desired. The staff’s performance really affected my experience, causing me to lower my rating from a 5/10 to a 1/10. They seemed disorganized and chaotic, neglecting customers who were waiting for their orders. The cashier appeared confused and unhelpful. We ordered a half pepperoni, half cheese pizza, but after waiting for half an hour, we were informed that it was being made incorrectly. When we finally received our food, it was still wrong. The cook refused to remake it correctly, stating that they don’t accommodate half and half pizzas. It would have been beneficial for the staff to communicate this earlier to prevent the lengthy wait and subsequent disappointment. Other customers also faced long wait times and subpar service. Overall, the restaurant really needs to improve its organization and customer care.

Tripadvisor
4.0 ★ from 36 reviews
Gastroranking-us
3.6 ★ from 237 reviews

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