Prezzo - Spelthorne

Staff are completely incompetent, and have no idea about allergies. Training is needed, information needs updating, read more Staff are completely incompetent, and have no idea about allergies. Training is needed, information needs updating,

Attended for my sister’s birthday with family. We were warmly welcomed from the start, and quickly seated. Waitress asked for our drink orders within minutes, f... read more Attended for my sister’s birthday with family. We were warmly welcomed from the start, and quickly seated. Waitress asked for our drink orders within minutes, followed by food orders. All servers and Manager/Team leader was amazing and accommodating. Food was very good too. Recommend a visit.

What rubbish service Started to Serve a meal to us with waitress telling the vegetarian on our table that it was vegetarian bolognese when it was not. Another w... read more What rubbish service Started to Serve a meal to us with waitress telling the vegetarian on our table that it was vegetarian bolognese when it was not. Another waitress came and took them to another table, after they had been served to us. Seemed to miss our order, 2 other tables served before us Hot drinks were poorly made, Luke warm and nearly cold. The Amaretto latte was served incorrectly, had to be sent back. Came back with the correct ingredients, but was virtually cold. Had to come up to the counter to ask for milk to go with the tea One dessert was served without the listed accompaniments detailed on the menu. We could have sent it back, but had given up by then!

Went into Prezzo Staines for lunch. I tried their new Tusan Sauggages and Lentil Ragu. The Sauggages were OK, but the Lentil Ragu was absolutely delicious. It w... read more Went into Prezzo Staines for lunch. I tried their new Tusan Sauggages and Lentil Ragu. The Sauggages were OK, but the Lentil Ragu was absolutely delicious. It was so good that I told the staff that it would be delicious on its own with a a pasta. It is a shame that now it is winter they have taken their Ceanti Beef stew off the menu. I find that all the staff that I meet at the Restaurant are all so friendly and helpful.

It was my birthday dinner with my partner. Hubert made our night even better! Best person we ever seen in any Italian restaurants! Thank you boy once again! read more It was my birthday dinner with my partner. Hubert made our night even better! Best person we ever seen in any Italian restaurants! Thank you boy once again!