Dunkin' - Spanish Fort

This Dunkin' location is struggling. It seems like the staff is mostly under 18 and lacking proper management. They are doing their best, but the operation is complete chaos. I drove by and noticed the store appeared empty, and when I went inside, I found the entire place was virtually deserted. It took 10 minutes for them to prepare my order, and out of all the racks, only 4 were stocked. I love Dunkin', but the Spanish Fort location really needs improvement.

Never has submitted custard donuts. terrible. they wait in the line and never got donuts I wanted. dreadful!

Cold, uncooked sandwiches, cold hash browns and attitude from employee at the drive though. Won't go there again!!

Lack luster service, ovens were down and they couldn't make my order. No masks on employees.

This location should just close. Horrible customer service! Went in today and was not greeted with “good morning “ but rather “do you have cash”. I was told the credit part of counter register wasn’t working. No other option, no I apologize, nothing. So I, the customer, asked if I buy a dozen donuts if they can ring it at the drive thru window. I was told I had to go out through the drive thru to do this???!!!! I said you can’t just walk my card over and do that? I reminded her I am also a customer. She had a horrible attitude! She then yells over at the guy working drive thru and asked how many customers are there. He said ONE! She said No she can’t do it then because they would have to wait!!!??? YES! Ridiculous! I then asked for her name and she said it very snidely. She also said she was the Assistant Manager!!!!! I was just shocked! Sadly, I could heavily feel discrimination behavior against me as well. This is a terrible location. There are other options people! I don’t support bad businesses!