Village Pizza - Southwick

The food at this restaurant is enjoyable, but the service needs improvement on all fronts. The female employees taking phone orders do not pay attention and rush customers. It is important to double-check orders before leaving. During a recent dinner visit, the restaurant was not busy yet the waitress hurried us and gave us the check without asking if we wanted anything else. The quality of service seems to be lacking.

The food was not good. The spoiled cold cuts wrap was inedible and the server was unfriendly. I have no intention of returning to this restaurant.

Ordered a large Chicken Scampi pizza and asked if I could substitute mushrooms in place of broccoli. I was told yes, and placed the order. When I picked up the pizza, I was negatively surprised by the price $28.11 instead of $21.95 plus tax. I was told the mushrooms were an additional $3.50. Even with that addition, the price of the pizza with tax would not have been $28.11. So I called back and was told the menu on line was not correct. They had just increased prices. And finally, the crust was cooked too much. I won't be ordering there again anytime soon.

Although the restaurant staff seemed to be putting in effort, the service was a bit slow. However, once they attended to us, it wasn't terrible. The fried mozzarella was in a block shape as it should be, not in sticks.

Nice hole-in-the-wall pizza joint. Staff was cool, restaurant was clean, and patrons were treated as such. Steak sandwich was delicious (and HUGE). Antipasto gets two thumbs-up. Pizza... I'm from New Haven, CT so it would be wrong to judge based off against the best in the country.I would go back there if I'm back in MA in the future.