Jersey Mike's Subs - Southlake

I just got food with my friend and her autistic son and manager Andrew was just so helpful, kind, and caring. I wish more people were like him!

Jersey Mikes is always a 10/10 for me, all of their ingredients feel extremely fresh and I love to get mines Mike’s way. It was extremely simple to order on their app and I could pay using Apple Pay that way, which is great in a cinch. I personally order the rosemary bread and the California sub which feels like a match made in heaven, and it is always something that doesn’t leave me with that sense that you get when you eat something heavy. The pick up was great, we picked up all 3 orders and left, even got ice cream next door. Prime location, would totally go again.

I’ve come to this location for years without any issues and tonight (12/2) was the worst service I’ve ever received. The woman helping customers took my order and never said another word, not asking if I needed additional toppings or chips/drinks. Shoved my food into a bag and rang me up. When I tried to add additional toppings while she was ringing us up and give some gentle feedback about the poor customer service she rolled her eyes and walked to the back without a response and refused to address her lack of customer service and horrendous attitude. As convenient as it is, I will never be back at this location…

Came here to try their GF option. Can’t get a mini unfortunately with the GF, but it was so good I didn’t care : Yum!

Ordered door dash so I paid over 20$ to have my sandwich and soda delivered. They got the soda right I received someone else’s sandwich all together I ordered a club on white I got some type of salami and ham on wheat! How hard is it to make a sandwich and put it in a bag???