Dickeys Bbq - Southlake

We live close to Plano, so we rarely get out this way. But we were today, so we decided to try this Dickey 's. WOW! Were we glad we did! I 've eaten Dickey 's BBQ Ribs for decades, and NEVER had we tasted the ribs so lean, tender, and with such a wonderful SMOKEY FLAVOR at any Dickey 's until today! They were such a great surprise, I actually went back up to tell 'Julian ', who I thought was the Mgr. (because of the way he was welcoming the customers coming in, being very quick to get the meat out hot, and the kind, yet professional way he was instructing the new employees), how great the ribs were and that our Dickey 's at home was not near as great. To our surprise, he was NOT the mgr.! The new employee gave me the last in a pan of green beans. They were cold, so I asked Julian if I could have hot beans. He apologized, and immediately got me a container full of really hot ones! SOMEONE better PROMOTE Julian before some other company snatches him up!! Anyway, I thought all Dickey 's were basically created equal but we defiantly had the very best smokey, tender, melt in your mouth ribs at THIS place! And just for the record, the slaw was better than we usually had, too! Keep it up! :D

I'm from Memphis and was raised on fabulous pork BBQ, so I consider myself a pretty good judge. The beef brisket was excellent. The slaw was good too, but the jalapeno beans were merely OK.

WOW. Great service! We had a small mishap, had to come back to the store, and the store manager handled it so professionally- we were blown away. Obviously people make mistakes, you’re defined by how they’re handled. The staff apologized and wished a good night on the way out. Very sweet. Thank you.