Costco Food Court - Southlake

Have been a Costco member since 2017 and have used my membership at clubs all over Texas with no problem. I was racially profiled at this Costco when I was asked to show my Costco ID at self checkout. I thought this was an odd request but gladly pulled out my membership anyway and was asked to see the back of it as well. He quickly snatched it up and did not want to give it back to me. I was the only customer that was asked to show their Costco card. He did not check anybody else's after. They asked me for my ID to verify that I was on the account and held me up for 15 minutes while they checked. I explained that my grandmother was disabled and physically does not leave the house. They made it seem like they were being gracious by allowing me to purchase the little produce I had to make dinner for my family. I will be contacting corporate.

The most raciest costco location in DFW, all the employees looks down to other races except white people. I went to pharmacy to get help this white lady at counter ignoring me pretending she was doing something but she was on her phone. I waited for next person while she is on her phone. I was looking for probiotics which she said they don't have it she didn't looked what I was looking for. I found myself and yes have in raw 20feet where she was standing. Thanks for not helping me and for being raciest. This location's employee will say hi to the person in front of you and don't even acknowledge you while ringing your items. Zero customer service. I called the location and spoke with assistant manager Keith. He did not say that he going call back with updates or any. I wish I have an other location near me.

What's not to like about Costco? Return policy is consistent from state to state. They take back items after they have been opened . I returned some fruit from a couple of days ago after I found mold on them. They have a list of your purchased items under your membership. Wishlist#1. I wish they posted the prices of gas so you can see it before deciding yo get in line#2. I wish there was a Costco car wash like at some locations #3. I wish you can order their sheet cakes at a smaller scale. Yes, I love their sheet cakes#4. I wish they carried liquor as they do in some states. I know it's due to the state regulations but would be nice to get it all under one roof and at the great Costco prices. I personally love the Costco vodka . #5. I wish they carried almond milk creamer and almond cashew yogurts

The cheese pizza is absolutely fantastic. The hotdogs is amazing. Pepperoni is good. What can I say more? For what you pay the value is amazing. This food sure beats papa johns, frattelo, ceasar etc etc.

I seldom make it to this location versus the one in Alliance Town Center, but maybe I need to swap that out more often. We decided to do a run for regulars over this way for a change and it 's a lot better, IMO. Right off the bat, despite being an older location, they 're clearly less shop-worn, their entire supply of carts are like new. Shelves and aisles were just more orderly, etc. And the place is a bit smaller, which might be a good thing, 'cuz it 's just less garage sale-ish mess about. The Alliance location has more stuff that has nothing to do with a supply run like clothes and books flat on tables, just unsightly clutter to get in the way of just getting those eggs and toilet paper. And I don 't think it was my imagination that the staff was even less fatigued, looked more upbeat, probably because the workload is less heavy compared to the other locations.Anyway, even though it 's a bit farther, we 'll probably be coming here more often.I speculate some of why the Alliance location gets hammered harder is because it 's the farthest north-west in the DFW area-ish, so the rural communities come to that one, not so much this one since it 's deeper in town .Anyway, if you 're suffering a bit of Costco-dread, maybe work this location more in the routine, even if it is a bit farther, IMO.