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Contribute Feedback What User likes about Dunkin':
I visited a DD for the first time along with my children, and I was really impressed. The staff was incredibly patient and friendly, and the customer service truly exceeded my expectations. View all feedback.
What User doesn't like about Dunkin':
as a former dunkin staff I have never seen so bad customer service as I ordered a strawberry energy stamp with 10 pumps strawberry and when I arrived at the window to receive and pay my order, I noticed that they only used half the monster can and the other half of the monsters it was to drink it on a monster basis that I had not been able to drink it on a day, that it was nothing but earthly I have tried to call and... View all feedback.
Great coffee and donuts. Walk in service was excellentThanks guys
I've never been in a dd and I had my children with me. the staff was patient and friendly. the customer service exceeded expectations.
2nd time here in last 2yrs. The 1st time my coffee was horrible and the lady refused to make a different one. I never wanted to return. Today I thought why not give them another try, I'm in the area. So to avoid a repeat of the 1st time, I ordered my iced Macchiato with an extra shot of espresso. Well, I got my $7.53 Iced Macchiato to only be disappointed again.(and why does this location charge $1 more? Looks like they left an inch of space to accommodate my extra shot of espresso but clearly forgot to add it. Got another horrible drink. Smh....I really don't understand the process. I can visit 4 Dunkins in one day and none of the coffees taste the same. You can clearly look at the color and tell if there is an added shot of espresso. It's not like I'm trying to order some crazy custom drink. So lesson learned....avoid this location.
I visited a DD for the first time along with my children, and I was really impressed. The staff was incredibly patient and friendly, and the customer service truly exceeded my expectations.
When i am the only one in line it takes 10-15 minutes for a medium coffee and a sandwhich. When there are other cars, forget it, 20 mins or more. When you pull up, they dont say any thing for 2-5 minutes. This is the slowest and worst of the Dunkin's around. Terrible.
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