Panera Bread - Southfield

Salad, Salads, Sandwiches
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Panera Bread

Panera Bread
3.6 / 5 (6303 reviews)

Description

Panera Bread's latest reviews reveal a mixed bag of experiences at one of its locations. While some patrons appreciated the cleanliness and swift service, many expressed frustration over incorrect orders and unresponsive staff. Notably, issues with redeeming gift cards and a lack of attention to detail in food preparation were recurring themes. Despite some commendable customer service by individual employees, such as complimentary drink upgrades, overall sentiments lean toward disappointment. The inconsistency in food quality and service timing, along with the state of the facilities, suggests that this Panera could benefit from a thorough review of its operational practices to enhance the customer experience.

Last update: 17.01.2026 from: Deborah

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★ 3.6 / 5 from 6303 reviews
deborah-evans-vine10
31.03.2024

The staff at this restaurant are friendly and pleasant, and the menu features the usual offerings from Panera. I found the thick-sliced multi-grain bread to be delicious, and it freezes nicely for later. I enjoyed a nice cup of coffee in a relaxed and peaceful atmosphere as I waited for my meeting to start.

v-mac-2
31.03.2024

Food was ok , one guy was put out when I asked for a couple napkins.....sorry I am messy.....will never go there again

dawn-b-beach97
31.03.2024

Excellent. In Florida the Panera Bread (Sarasota) is very understaffed, usually having only 2 staff working even though it's near a major hospital. This location has many frie very helpful staff

ibrahim-gelan-bird96
31.03.2024

Broccoli, cheddar and steak sandwiches are amazing

christopher-139
14.09.2023

I found Panera to be clean and easy to park at. The service was quick overall, but I was a bit disappointed that they did not provide utensils. Additionally, my soup was a little on the cool side. Despite these minor issues, the food was good. I would rate them four stars.

FAQ

The joint offers the opportunity to view sports on a TV / screen.

The restaurant also accepts credit cards from the common providers as a means of payment.

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