Chicken Shack Southfield

I called to place an order at 8:28 PM and I was told they don't take the phone orders after 8:20 because they close at 9 o'clock, whatever, every time I go in this place it's a scene, loud music, everybody dancing but nobody really serving customers properly, what a joke, they don't have to worry about me going back

In business. it did not take long to get fresh order. not busy. Seven people are out while I waited. 1 person eating. ripening, roasted chicken. and of course the kartoffels were very good.

My favorite thing to be the mushrooms. everything has changed today when they have served me absolutely the worst mushrooms at all! as they can see from the picture, they are not coated, cooked or prepared anywhere near edible. the sign says to make sure they all have their things before they go what I did. but I didn't think that meant to make sure that my articles were actually cooked! if that wasn't enough, the ribs were a bit overcooked. the chicken was ok, but a piece was cooked without coating or skin. the cole Slav was a bit bland this time. the roared kartoffels are the only thing that really came out as expected. if it is so that after all the dampening over the opening through the pandemic, I would have to say that I have to spend my hard earned money with a device that takes care of the customer.

I will order form this location ever again. My wife and I was order #12 and 3 customers who order after us received their food before us when they order more than us . The guy bagging the food saying we have to talk to the cook about the delay. Which nobody came to speak with us. The orders wasn’t on online nor door dashes. I think they were relatives or friends of the cook. They just ignored why we had to wait so long. So we waited at the counter and ask was it our food he was bagging next. We ordered at 12:09pm and didn’t received our food until 12:40pm which is ridiculous . And it wasn’t busy until 15 mins after we ordered. And they gave us the smallest pieces of chicken they could find.

Very disappointed the last time I went. I asked that my chicken be cooked golden brown, like the picture shows on the menu. They put the golden brown chicken on top and under that chicken was the over cooked chicken. That's it, I will be going back to Popeyes.