The Three Shells - Feedback

A lovely spot to enjoy a cup of tea or a meal. We had the pleasure of sitting on the new terrace for the first time and found the staff to be very helpful. Ther... read more A lovely spot to enjoy a cup of tea or a meal. We had the pleasure of sitting on the new terrace for the first time and found the staff to be very helpful. There's an access ramp from the beach, but it's just steps away from the promenade. The café also provides a disabled toilet with direct access, making it very convenient.

This is a great spot for fish and chips. The service was friendly and efficient, even though the place was quite busy. The prices felt reasonable for central Lo... read more This is a great spot for fish and chips. The service was friendly and efficient, even though the place was quite busy. The prices felt reasonable for central London—just under £10 for fish and chips by the beach seemed appropriate. I was a bit surprised to find that they charge 30p for sauce, as you usually get at least one or two for free elsewhere. Overall, it was a positive experience.

Nice food, friendly staff and very clean especially the toilet. Didn't have any of the sunflowers, but they looked immensely, and other people certainly pleased... read more Nice food, friendly staff and very clean especially the toilet. Didn't have any of the sunflowers, but they looked immensely, and other people certainly pleased them.

Limited menu targeting day trippers dropping in for quick sustenance, rather than cafe clientele hoping to enjoy a lunch out with family. read more Limited menu targeting day trippers dropping in for quick sustenance, rather than cafe clientele hoping to enjoy a lunch out with family.

The epitome of no frills seaside dining. Feels like a canteen inside, very noisy and not the cleanest. The fish and chips were ok. The fish is a overly battered... read more The epitome of no frills seaside dining. Feels like a canteen inside, very noisy and not the cleanest. The fish and chips were ok. The fish is a overly battered and very greasy. Tried the burger which was also passable again, it's no frills but I would say slightly pricey. Nearly £9 for fish and chips. Also the doughnuts were very heavy, and were flat, not exactly puffy or airy at all, and greasy. I did appreciate that the staff were very polite though and did their best with some really rowdy customers, and accomdated a table of 6 of us.

Unfortunately, we were left unimpressed with our lunch experience. For some reason, you can 't get any fish chips, hot dogs etc... if you eat in, even though th... read more Unfortunately, we were left unimpressed with our lunch experience. For some reason, you can 't get any fish chips, hot dogs etc... if you eat in, even though they sell them to take away. One of the meals didn 't arrive and when we asked, they continually told us the meal had gone out and kept showing us a different order ticket. It took some time to get them to understand that they were looking at the wrong order and had actually missed a persons meal on OUR order. The food was OK but the fish finger tartare sauce paninis had virtually no tartare sauce in them, (I felt it had been mis sold). The jacket potato was served in a bowl, we had to ask for a plate to transfer it to as it was impossible to eat from a high sided bowl that the potato filled. The drinks were very expensive too a glass of fanta was £3:30 and a VERY small glass of slush was £3. With so many alternatives on their doorstep for people to visit for food this place really needs to up its game we all came out feeling disappointed and not planning to return.

Went there with my brother his sons and my sons, when we went to sit down and order our food, we were told that we had to order the hot food downstairs in the t... read more Went there with my brother his sons and my sons, when we went to sit down and order our food, we were told that we had to order the hot food downstairs in the takeaway section which was very odd, but I m not sure why they have changed that. When we ordered our food, the service seemed a bit slow, the staff looked a bit like zombies, and the food were very pricey indeed. When we finally got our food we were told sauces cost 35 p which was a rip off as the food itself was pricey as it is. As we digged into our food the fish I had was very bland and soft, and not crispy like fish would be, the chips were also tasteless, my children’s fish fingers tasted a bit burnt as well. The fizzy drinks were also bland and no ice was offered with the drinks. The whole overall experience was just awful and I have been going into three shell since I was a kid with my parents and it has always been good, but now I feel like the standards r slipping, they didn’t have hardly any one sitting down because the hot food can no longer be ordered in seating area. With so many places to pick from now, I don’t think I be going back to three shell anytime soon.

Stopped here on our way to see the Southend beach front fireworks my husband and I had a nice bite and the staff were friendly. read more Stopped here on our way to see the Southend beach front fireworks my husband and I had a nice bite and the staff were friendly.

We stopped by Three Shells for lunch after a refreshing walk along the seafront. The food and coffee were delicious, and we had a pleasant conversation with a f... read more We stopped by Three Shells for lunch after a refreshing walk along the seafront. The food and coffee were delicious, and we had a pleasant conversation with a friendly young man named Sam who made us feel right at home.

Nice place for fish and chips, tea scones or just to sit with a cup of tea with great views of the famous pier Thames Estuary. Polite friendly staff clean, you... read more Nice place for fish and chips, tea scones or just to sit with a cup of tea with great views of the famous pier Thames Estuary. Polite friendly staff clean, you can’t ask for much more.