Dixie Queen - Southaven

The service was friendly and courteous. The menu items were delicious, especially the jam and cheese sandwich which was one of the best I've ever had.

This was the worst customer service I have ever experienced. It took 108 days for them to acknowledge me at the drive-thru, only to inform me that my order was not available. Despite attempting to notify them that I had not placed an order, they ignored me and then tried to avoid making eye contact. They mistakenly thought I was trying to bypass the order at the window, but I wanted to let them know I did not have an order and wished them a nice day. I was one of only two cars in line, making the poor service even more disappointing. It appears that the staff, likely teenagers, lack the hospitality training required for a Chick-Fil-A employee. It is best to avoid this place unless you have plenty of time to spare – you would be better off eating at home.

Baby, it is not my fault that you live your life and hate your prime job at dixie queen. idk, where they find these people, but gott. in any case will not return for one because. Maybe next time she's gone. I know that people like them don't keep a job for too long before it goes to the next dead end job that hates them to live their lives and everyone they meet.

This dixie queen is terrible when they place the order they say rudely what is next - with the evil customer service I have ever experienced. who owns this restaurant must invest in customer service management. because you are all terrible and they repair 3 meters deep pots in the car! be careful.

The server was aware that the order was not prepared properly. After waiting in line for 30 minutes, I received the cone and left. As soon as I started driving, I attempted to take my first bite and the entire scoop of ice cream fell onto my lap.