Reviews

Overall Total Score
3.3 out of 5
Good | 683 reviews

What User likes about The Marks And Spencer:
Had a fantastic lunch.... Shared a nice sandwich with my Mum and then we had a cream tea each. Didn't have to queue, excellent service, not cheap but my word it was worth every penny! View all feedback. What User doesn't like about The Marks And Spencer:
I made a mistake in my purchase of 3 meals for £10 on Sunday. one of the meals I chose was not in the offer. along matt and bingo, quickly sorted by my gunsten! thank you, m. View all feedback.

Reviews from various websites

Gastroranking-it
2.6 ★ from 50 reviews
Dawn
25.05.2024 - 11:33

The restaurant was in a terrible state, although there were plenty of empty tables they were all covered in dirty dishes and there wasn't enough staff on duty t...

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429Happy
25.05.2024 - 11:33

I visited this cafe a few months ago for a morning coffee. I then tried to make a constructive observation that around 10.30am the public will pop in. Sadly the...

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FKMad
25.05.2024 - 11:33

My husband and I went there today for Shopping and lunch. We had a quick look to top floor to choose a dining table, some tables legs were loose, couple of sofa...

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95jonathani
25.05.2024 - 11:33

I wonder if m&s management come here to see. Thought m&s used to be good... Sunday early lunchtime during patient visit Super slow Tables dirty and no one clean...

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Russell
25.05.2024 - 11:33

My wife and family stayed in Southampton pre cruise and went to this cafe for morning tea on the day of our departure. Service was good and the coffee was hot a...

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Tripadvisor
2.6 ★ from 113 reviews
laurence
22.02.2024 - 09:00

If you like your scampi and chips colder than your salad this is the place to go and it only took 40 minutes for it to be served

Frustrated
22.02.2024 - 09:00

My complaint is the Marks and Spencers never have any gluten free cakes on show! Your cakes look delicious, absolutely mouth watering, but not for people with g...

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angusl930
22.02.2024 - 09:00

More and more like a greasy canteen Really expensive food, slow service and filthy facilities… just poor Why does M&S continue with such poor services ? Would b...

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nnmercman
22.02.2024 - 09:00

Located within the large Westquay shopping centre we were surprised how empty the cafe was but then again there’s plenty of other options close by that don’t ha...

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Notjustchips
22.02.2024 - 09:00

We queued for 10 minutes to get to the service till and order coffee. The assistants were really slow and obviously need extra training. One kept taking an orde...

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Heyrestaurants
3.0 ★ from 10 reviews

Was lovely not been to that one before was very nice jacket potato yummy cake and lovely cup of tea

I made an error with my purchase of 3 Meals for £10 on Sunday. One of the meals I chose wasn’t in the offer. Along comes Matt and bingo, soon sorted...

I was hoping to visit you soon to buy my children's school uniform but as the changing places toilet in West Quay is out of action my family can't...

Miserable lady who served us. We ordered 2 lattes and one was a cappuccino which was half full. When we returned it the young man was very surly.

Just want to say how UPSET I am with the staff at this reputable store that has been going years.

Menu
4.2 ★ from 7 reviews

I love to find M/S always something that personal is always so polite and helpful

Very helpful worker from the laundry department today. very good, responsive. would definitely recommend to be suitable from here.

Had a fantastic lunch.... Shared a nice sandwich with my Mum and then we had a cream tea each. Didn't have to queue, excellent service, not cheap but my word it...

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My favourite place for food and clothes shopping. Very friendly service and nice environment.

I made a mistake in my purchase of 3 meals for £10 on Sunday. one of the meals I chose was not in the offer. along matt and bingo, quickly sorted by my gunsten!...

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Facebook
3.4 ★ from 14 reviews
Google
4.3 ★ from 1 reviews
Yelp
4.0 ★ from 12 reviews
Gastroranking-uk
2.5 ★ from 101 reviews
Int Restaurants
3.7 ★ from 469 reviews

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