Jurys Inn Southampton

Nice hotel about ten minutes walk from the railway station and about 15 minutes walk to the ports close to the city centre room was nice clean and tidy fantastic breakfast loads of different things to have Lewis on the front deck was very impressive and helped good base before the join your ship .

Came to the hotel after spending the night in town for my 21st birthday, I invited my friends in for a drink or two whilst waiting for their taxi. The manager wouldn’t allow them into our room or in the hotel at all. So we had to wait outside. When myself and my friend who was staying with me entered our room, after having trouble with our key. We found an old crusty chip on the desk behind the tv, I’ve worked in housekeeping and this is unacceptable! it was in a visible spot! One of the beds had a bug under the pillows and our tv was missing a remote control. There is a nasty draft coming through even though windows are closed. The iron board is filthy! I wouldn’t even put my dirty clothes on there. And you can hear every noise from the rooms next door. I paid £80 for my night here and I don’t think I would’ve even paid £20 for my experience here. Considering it’s a 4 star hotel I’m extremely shocked with the lack of care and effort put into our stay. Won’t be coming here again.

Excellent service, friendly staff, very accommodating for all requests. One of the staff, Vijay, went out of his way to provide excellent service. We was very friendly always looked out for us. Thank you Vijay! If we come here again I will bring a Hawaii hat for you.

Stayed here as part of a Peppa Pig World break, the hotel facilities were good, nice restaurant etc but room was awful stain on the carpet where someone had clearly been sick seen when we moved the bed over slightly that hadn’t been cleaned, then after telling reception various times that heating wasn’t working (on top of the windows being wide open when we went in so it was freezing.. and being sent a portable heater that my two year old could put her hands in.. we ended up having to move rooms, luggage and two sleeping kids at 9pm at night. Still chasing the hotel for the refund they said promised. We’ve stayed at the Botley hotel previously which was so much better and wouldn’t come back here

A fantastic stay at The Leonardo, Southampton on a two night break to Paultons Park. The most helpful staff, special mention to the friendliest check in from Lewis and great Bar service from Rowan, who made sure we had a bottle of milk both nights for our grandson. Hotel is obviously newly refurbished downstairs and the areas are bright and modern. Bar food was very tasty and a reasonable price, breakfast was plentiful. The bedrooms were clean and comfortable but bathrooms need a revamp as a little dated but functional. Would we stay here again, absolutely!