Reviews

Overall Total Score
3.7 out of 5
Very good | 1977 reviews

What 888naelc likes about Charcoal Grill:
I am careful and selective about where I buy kebabs from. One night I ordered the large chicken Shish kebab: it had a great mix of white and red cabbage, onion, some tomato, lettuce, green chilli and coleslaw. The meat was tender and perfectly grilled fresh and no gristle at all. A 9.5/ 10 Also the guys are very friendly and the place is clean The next evening I tried the lamb Shish kebab, again perfect , a 9.5/10 I... View all feedback. What Emma doesn't like about Charcoal Grill:
I ordered my food at 5.20 and it arrived at 6.40. I called them at 6.20 and was told the driver left at 10 minutes ago. The order is wrong, instead of delivering meat and chips, they gave me cheesy chips. I’ve tried calling them and they are ignoring their phones, which tells me they have messed up on a lot of orders. I’m never using them again, shocking service, they don’t even deserve the 1 star. View all feedback.

Reviews from various websites

Gastroranking-it
2.8 ★ from 50 reviews
dion
28.06.2024 - 12:42

Ordered food and it was that bad I couldn't eat it as a vegetarian I took photos it was that bad I complained and they hung up on me I'm a regular customer and...

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Fred
28.06.2024 - 12:42

£14 for a large chicken shish! It’s under £10 everywhere else! They have hiked their prices up massively, champagne prices for lemonade food. I walked out witho...

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Louise
28.06.2024 - 12:42

Lovely food and amazing service. I accidentally ordered for collection instead of delivery, they called and delivered in 15 mins. Highly recommend

j
28.06.2024 - 12:42

Very disappointing that I get home not half a mike and it's cold hey next time I'll have it delivered just unimpressed

Kerry
28.06.2024 - 12:42

Always outstanding. Not only superb kebabs and burgers, but in my opinion their pizzas are way better than the major chains

Tripadvisor
2.9 ★ from 29 reviews
Kegsoxford
07.03.2024 - 15:07

We have been ordering from Charcoal Grill for many years. The food is always delicious and the service is friendly. I highly recommend it.

Steve
07.03.2024 - 15:07

I had a disappointing experience with my takeaway delivery from this restaurant. It took over an hour and 18 minutes for the food to arrive, and when it did, it...

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E413HYmichelleo
07.03.2024 - 15:07

I absolutely love this kebab takeaway. I have also tried their chips, pizza, and onion rings before and they were all delicious. They have a wide variety of opt...

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Oliver
07.03.2024 - 15:07

Excellent service, which was first. Produced me with perfectly cooked fries, I know as I’ve previously worked in fast food. These guys care about quality and it...

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GD099913
07.03.2024 - 15:07

Isn't a terrible kebab shop, food is okay at best, but definitely is not my first choice. Usually go to the Charcoal Grill in Portswood (the LEGIT Charcoal Gril...

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Google
3.3 ★ from 136 reviews
Ubereats
4.0 ★ from 856 reviews
Gastroranking-uk
3.5 ★ from 956 reviews

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