Bishops Waltham Tandoori - Southampton

Went on Banquet night, food was fantastic, quantity was very generous and service to match. Best curry I have had this year. Cant wait to go again.

This was going to be our third visit to the Bishops Waltham Tandoori as the food on the previous two occasions had been good. I booked this time for a surprise mothers date treat for my wife from our children. I booked this on 2 3 16 for a 2:30pm sitting as advertised as available on the open table website and received my confirmation e mail. The owner manager Mohammed telephoned my home on the 4 3 16 and proceeded to tell my wife that they could not honour the reservation as their kitchen was going to shut at 2pm! Firstly letting the secret out the bag and secondly leaving me with no hope of getting a reservation two days before the day anywhere else! When I returned from work that evening and my wife told me I immediately contacted the restaurant to find out what was going on and was told that if we wanted to go the latest they could accommodate us was 1:00pm. This was completely unacceptable for me as I did not finish work until 1:00pm on the 6th. Not once during the call did the person apologise and I've got to admit I was completely dissatisfied and flabbergasted with the way we were treated. Firstly, if the restaurant was not due to be open at that time then why was it advertising it on the open table restaurant. Secondly, once taking a booking and sending confirmation of such I find it completely unacceptable they did not honour it. Thirdly, not to even apologise showed me what our custom meant to them, absolutely nothing. I am also disappointed in open table as I also logged a complaint with the open table team but as yet have not had a response. Obviously we don't really matter. We've been disgusted with the whole experience and although Open table has offered very good service up till this point and apart from not responding to our complaint, the management at the restaurant really need to consider some changes if they value their customer satisfaction and repeat business.

The staff are always extremely friendly and welcoming and the food is very tasty and very well priced. No complaints at all!!

Having booked for a Friday lunchtime we were highly dismayed to be told that they were closed as it was Holy Day and the y had to go to the Mosque!! However they produced an excellent meal for us in the event. highly embarrassing as I had received TWO confirmation emails from you.

An excellent evening, family friendly and wonderful foos, we will definately be going back soon