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Contribute Feedback What FussyFlossy1 doesn't like about Mac N' Alli's:
Totally disappointing interior which can't even get pretention right. Over priced mediocre food in a unpleasant atmosphere. Not a smile on the staffs faces or an exchange of pleasantries. Felt like the regulars were treated differently to newcomers. I won't be making a return visit. View all feedback.
I'm not from this area how ever me and my girlfriend often visit here when I come to shields. we usually love it so much we came twice this time. The first visit it was amazing can not fault it staff friendly and attentive! Only comment was the shock of how spicy the chorizo burger was but still delicious!! The second visit was not more than 2 days later and I was very disappointed! Staff where rude as we went to order, we were ignored for a few minutes. Ordering 2 toasties, which were slammed down and not announced as to which was which, tuna melt and the chicken mayo bacon toastie which came without the bacon but noone checked to see if everything was ok so I just finished it. I Then mentioned it when I went to order cake and the waiter basically just said she'd tell the chef no apology or even looked like she cared! Safe to say I was a bit disappointed in this put a downer on the visit and opinion of the place. Customer service could be improved.
Lovely place, food is okay, very expensive. All day breakfast was £9. I appreciate that it is fresh but compared to most other cafes this is very expensive. It wasnt anything special either. The staff were all nice and the service was quick and courteous.
Lovely strong coffee, nice selection of the usual cakes, sandwiches and the place has had a nice refurb.
Had a quick sandwich here after I heard good reviews after the refurb, went for the chorizo and onion chutney toastie. It was okay, the onion chutney was that overpowering you couldn’t make out any other flavour.I’ll go back another time but I’ll try something else.
The cafe is nicely decorated and has some lovely vintage furniture on display. They certainly have created a nice ambience in there. The server was a bit grumpy we thought and seemed that she hadn't had much customer service training. Service was slow and the cakes seemed a bit old , certainly not freshly baked as advertised. The coffees seemed below standard as well. The food and service does not live up to the lovely interior of the building.
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