Reviews
What David Stephenson doesn't like about Caffe Nero:
Big guy with glasses and tattoos served me with a terrible I don’t want to be here type attitude. Called someone a tot whilst going for a break either a customer or the other member of staff. Horrible bloke with a stinking attitude! View all feedback. What montypud211114 likes about Caffe Nero:
WOW! Can't thank the staff enough for what turned out to be an unforgettable finish at the great north run this year flash floods, 60k plus people all trying to get out of SS and then the metro closed! The staff were over ran but remained polite and welcoming, cafe was crammed but they rose above the chaos and served promptly and efficiently THANK YOU for providing hot coffee when we needed it : View all feedback.
Reviews from various websites
WOW! Can't thank the staff enough for what turned out to be an unforgettable finish at the great north run this year flash floods, 60k plus people all trying to...
read moreStroppy, rude staff with bad attitude. My wife ordered drinks and then server proceeded to argue with wife about pupperchino and having to pay for this. Sorry b...
read moreDespite being a long time customer of this coffee house, I'm afraid I'll think long and hard before going back. Whilst not having a problem with well behaved do...
read moreLove the coffee here and the staff are really good but the whole experience is being spoiled by the number of dogs and their inconsiderate owners. Whilst not ob...
read moreCup of coffee was nice but apparently I stood in wrong place even though the two before me were already being served so the waitress went on to serve someone el...
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read moreCaffe Nero in South Shields garners praise for its excellent coffee and friendly staff, with standout employees like Jade earning particular commendation for her attentive service even during busy times. However, reviews highlight significant issues, notably the disruptive presence of barking dogs and inattentive owners, which detracts from the otherwise pleasant atmosphere. Additionally, some customers reported rude service and uncomfortable encounters with staff. While many appreciate the café's welcoming vibe and inclusivity, the inconsistency in customer service suggests improvements are needed to enhance the overall experience.
This is a great spot to relax and have a nice cup of coffee. The staff is very friendly.
This café in the bustling town center offers a diverse menu. I ordered a hot chocolate and enjoyed it. However, parking is not available nearby.
Popped in for a quick coffee and immediately wished I hadn 't bothered. Served by a big fella , dressed in shorts, wearing glasses, heavily tattooed. What a hor...
read moreExcellent service and quality of products on offer.
I had an amazing dining experience at this restaurant. Jade, our server, was incredibly friendly and went above and beyond to take care of me and my friends. De...
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read moreI don't know who did this, but please give them much more money. thank you for helping our kater and bringing us to laugh. many love, the speck and the best Pan...
read moreLove the coffee, fantastic staff, good location, but well past a renovation
This caffeine neros is the best thing I've been so far, the personal is friendly, and I really don't mean oh I'm at work I must be nice friendly. my dog is a bi...
read moreVisit in the south sign it was nice to find caffe nero, as they are mostly closed where I live. I prefer nero over dieucks or costa. coffee was good as eere muf...
read moreWe had Apricot Danish and Almond Croissant, they were very good, nice coffee also.
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