Shoulder Of Mutton - South Oxfordshire

We held our Lovely Mum's funeral wake at The Shoulder of Mutton this week. Alan and Wendy were so accommodating from the moment we asked for their availability. They helped us with food choices even making some last minute changes for us. The venue...

Great food, not the run of the mill. Service and wine list complement the food. It's really worth shouting about. Forget the chains and short order chefs. This place deserves to be full every night! Try it!

On arrival we were told to sit in the conservatory as inside they couldn’t cope with 6 people at one table where we were bombarded by wasps. We were then told that ‘the shoulder of mutton’ the pubs main was not available, also we were told that no ham was available and was being replaced with bacon. Service and food arrival was very slow though the waitress was lovely. For dessert, ordered creme brulee and once again not available. We were a group of pensioners with limited income out to celebrate the birthdays of a 83 and 79 year old. We will definitely not be going back to this establishment.

I very rarely write bad reviews. It is always better to deal with problems face to face. However, we didn't get past the booking stage. I tried to ring the pub to book a table but when there was no reply I decided to go with the second option on their website and emailed them with a booking request. Having not heard back by the next day, my husband rang and spoke to someone at the pub about our request. There was no record of our email, apparently, so the booking was then made over the phone and we thought nothing more of it. Not long after this conversation, my husband received a call from the person he perceived to be in charge. She was quite abrupt with him and said there was no email. We must have emailed a different pub of the same name. Then said' we don't like people emailing us' and that it was quite clear on their website that this was not their preferred choice. My husband made the point that that was not the case and that the onus was on them to change their wording on the website if that was how they felt. Again, the booking was confirmed and we thought nothing more of it. Today we got an email cancelling our booking due to them being busy!! Fine...but then insinuating that my husband had been very rude and had lied about the website wording. The whole attitude of the lady in charge has been most unpleasant and we would not dream of returning as customers in the future. A very strange attitude to customers! I have emailed the pub with a screenshot of their website, for their reference in the future. VERY DISAPPOINTING

Unpretentious pub with charming wait staff and delicious food. As we spilt 2 dishes in sequence, they plated it out for each of us without asking. Very scary Halloween decorations too.