Mr Keebabs - South Norfolk

I ordered through the justeat.co.uk app and received a phone call 5 minutes later informing me that they couldn't provide a cheese crust for my pizza, even though it was listed as an option. They also didn't have any fried chicken available. Despite living only 6 miles away, they said delivery would take over 50 minutes, but it actually took 70 minutes. The food was decent, but the onion rings and chips were soggy. I doubt I'll receive a refund for the unavailable items.

The service at the restaurant was good, but unfortunately the pizza was not up to par. It had the same issue as other places in town, tasting like a frozen pizza. However, this pizza tasted like a very cheap frozen pizza, even worse than one from brands like Dr. Oetker or Goodfellas. It was even worse than a takeaway pizza from Chicago Town, which are known for not being great quality. I would have been happier with a £1 pizza from Tesco, but this pizza was not suitable for eating at all. I was very disappointed and £10 poorer after this experience. I would have preferred to spend the money on San Miguel beer instead, as this pizza was extremely disgusting.

The Food Standard Agency deemed this establishment too unsanitary to rate. It is not recommended to dine here as it poses a risk of becoming ill. For more information on the lack of cleanliness at this restaurant, search for the food standards agency Norfolk.

Ordered online just over two weeks ago and had to then cancel as a relative had been rushed to hospital. I called to cancel the order on the night and in good time before it was due to be delivered. I was assured over the phone that a refund will be processed. However as i type this, no refund and they are being no help what so ever. AVOID AT ALL COSTS unless you like being fobbed off.

Went here as i have done many times only this time i wont go back, while cutting the donor meat the assistant dropped the knife on the floor, he then picked it straight up and continued cutting, i looked across at the young lady beside me and she was horrified, i looked over the counter at the floor which is not easy to do and it was filthy, i wonder what the back area looks like, i just said cancel that and walked out good job you dont pay till it is ready.