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Contribute Feedback What User likes about Mcdonald's Restaurants:
Perfect for a quick cup of tea to warm up your cold hands after the football game (only a 5-minute walk away). Just be warned: it gets extremely busy about ten minutes after the game ends. However, the staff handle the rush very efficiently. View all feedback.
What User doesn't like about Mcdonald's Restaurants:
Absolutely useless. Order not received but marked as delivered, phone rings out unanswered, no option to contact on just eat-clearly deliberately as they get this all the time. Avoid at all costs. View all feedback.
Looks like McDonald 's are no longer interested in walk in customers. You either need to use the drive through causing pollution to the surrounding area from all the exhausts or you need to order online and get it delivered. I tried to walk into the restaurant last night and place an order only to be told to stand outside and wait to be called in. Meanwhile about 6 delivery drivers walked past me into the restaurant to pick up their orders. When I was eventually called in and told to wait in my 'stall ', I noticed nobody was sitting inside having their meal. (apart from staff). It 's a small restaurant so they wouldn 't be able to accommodate diners as well as the constant stream of delivery drivers going in and out the restaurant. As well as delivery drivers in the restaurant there were several drivers standing outside waiting on orders while leaving their cars parked on double yellow lines adding the the traffic congestion in the retail park already caused by the drive through. There is plenty parking in the retail park so no need to park on double yellow lines. Also how about using a back door for the delivery drivers to collect their orders and allow walk in customers and diners to use the restaurant again without having to jostle with drivers and their oversized delivery bags! Or has covid totally changed how McDonald 's now do business.
We sometimes come to this restaurant a couple of times in the past a couple of items has been missing from the order and we have just noticed when we arrive home but we overlooked that. Today though has been shocking. Ordered McDonald’s breakfast through just eat. Waited an hour and 45 minutes where the expected delivery time kept up dating to later and later... we ended up just having to cancel the order and went hungry as there came a point when it just stopped updating altogether !
Hot chocolate watery again. Other than that good service. Women who cleans the tables is an angel always cleaning and helping customers.
Final straw tonight when they got the order wrong again after waiting 15minutes.....this has happened three times previously, won't be back to this particular one... Think they heat the food up in a fridge! It's never hot!
We were treated by a very friendly woman, Annie, and the food arrived quickly. The staff genuinely cared and I would recommend to others.
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