Reviews

Overall Total Score
4.1 out of 5
Impressive | 1133 reviews

What User doesn't like about Jade Palace:
it was great, although quite disappointed they are not a hän satay on offer, as there is a strong favor in my family, personally, where friendly, but when we sat with empty glass, although they clearly our teller, they did not ask if we want another drink, my partner had to leave the table and go and ask someone, had also no ice on show for gloomy them that were quite disappointed View all feedback. What User likes about Jade Palace:
an absolutely fantastic place to eat for a bite. eating is excellent, the staff is warm and friendly. its very clean and its inexpensive and good value for money. it is one of my favorite places to eat with friends and family. I cannot recommend this place enough! View all feedback.

Reviews from various websites

Menu
4.4 ★ from 15 reviews

Fantastic restaurant great service and eating is delicious

Good food out of here. Reasonable price for a buffet too

Food was great, although rather disappointed they're was no chicken satay on offer as it's a strong favorite in my family, staff where friendly but when we were...

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Lovely food so fresh and tasted amazing. Restaurant was clean and tidy. Will be returning again!

Great place! Service and staff were perfect! Food was great, warm and a fair variety too! The restaurant was very clean and the staff were adhering to current g...

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Jade Palace has recently experienced a decline in quality following a change in ownership, with diners lamenting cold food, lackluster dishes, and poor service. Complaints range from underwhelming portion sizes to reports of foodborne illness. However, some patrons still tout the restaurant’s value and cleanliness, praising the friendly staff and variety of dishes. Notably, the introduction of a table ordering system for freshly cooked items has garnered positive feedback, suggesting potential for revitalization. As opinions divide, the future of this once-beloved restaurant hangs in the balance, leaving many to wonder how it will navigate these challenges.

Tripadvisor
3.9 ★ from 225 reviews
jock
13.11.2023 - 17:21

We used to love this Chinese restaurant, but our recent experiences have been disappointing. The chicken soup, which used to be full of chicken, now lacks meat....

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HCC1234
13.11.2023 - 17:21

Very little food to choose from, all dishes chicken and every differet one tasted the same. A lot of dishes were empty. There were 2 beef options. Everything ta...

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825lynnet
13.11.2023 - 17:21

Went today 2.45pm not sure why they where letting people in as most off the trays was empty , I know was really busy but for a buffet should be topping up regul...

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Seaside28765009245
13.11.2023 - 17:21

Went for lunch with my daughter. Great service staff were very friendly. Food was brilliant and lots to choose from. £13.50 for lunch pp is a great price

WilliamP0302
13.11.2023 - 17:21

Poor quality ingredients, sauces were ŵeak and tasteless, and staff failed to keep dishes topped up. Always loved this restaurant but not anymore. Real shame

Facebook
4.4 ★ from 137 reviews
Google
4.2 ★ from 438 reviews
Yelp
3.9 ★ from 6 reviews
Gastroranking-uk
4.0 ★ from 209 reviews
Restaurantguru
4.2 ★ from 277 reviews

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