Reviews

Overall Total Score
3.9 out of 5
Very good | 268 reviews

What Pedro Galashiels doesn't like about Falls New Lanark Mill New Lanark,:
Very nice dining room, very comfortable, the staff were friendly and helpful. The food was well presented but the beef in the pie was slightly undercooked and the vegetables were not hot. Didn't complain as 2 tables nearest were occupied although we were asked As we had travelled quite a distance it was disappointing. Every body else in the restaurant were having afternoon tea when we were there. We might go back and... View all feedback. What Gassbag likes about Falls New Lanark Mill New Lanark,:
Nice hotel, food was good and the rooms clean and comfortable. Nice view over the river and mill complex. Swimming pool was a little tired, few plumbing issues but was clean and a good size. Staff were mainly friendly View all feedback.

Reviews from various websites

Tripadvisor
3.9 ★ from 144 reviews
nobodytoknow
24.12.2023 - 20:02

I decided to try the hotel's bar lunch as it is open to non-residents as an alternative to the Visitor Centre café. The fixed price light lunch was very nice, i...

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MrsRobert12
24.12.2023 - 20:02

This restaurant has the worst service I have ever encountered! We ordered a cola, hot chocolate, soup, and egg mayo sandwich, which are very simple items and sh...

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P1998KNmargaretg
24.12.2023 - 20:02

The restaurant received a visit from 35 members of our pensioners club on the 14th of November for an afternoon tea. From the moment we stepped into the foyer,...

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kbebault
24.12.2023 - 20:02

Very poor service, very slow service Our afternoon Tea was planned well in advance, reservations for 12:30pm. Coffee, Tea and food arrived an hour later. There...

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Freedom770094
24.12.2023 - 20:02

Top place, friendly staff, no issues, will be going again soon, its just a nice relaxing place, waterfalls, heritage centre, walk the woods, breakfast in bed, f...

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Nestled by the River Clyde in a historic mill, this restaurant offers a charming atmosphere with friendly staff. While many patrons rave about the delightful afternoon tea and hearty dinner options, some diners experienced inconsistent service. Complaints included lengthy wait times and lukewarm dishes, overshadowing the overall enjoyment. However, several reviewers highlighted delicious food, particularly the steak and haggis pie, and praised the attentive staff during busier lunch hours. With scenic views and a relaxing setting, it remains a worthwhile destination, especially if visitors communicate their time constraints. Overall, it promises a blend of culinary satisfaction and scenic charm.

Gastroranking-uk
4.0 ★ from 124 reviews

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