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Steak was over cooked and gristly , both set of chips soggy and undercooked, very rude shift manager , chelsea , who when i stated would take complaint further , she said you wont get anywhere she tried to humiliate me , and now have emailed CEO and customer services, terrible service , rude staff and food not fit for even animals! View all feedback.
Usual crowd in a cheap boozer at lunchtime, possibly better at night. Does what it says on the tin!
I appreciate their Large Breakfast is good value with eggs, bacon, sausages, baked beans, a mushroom, hash browns and toast for £6.40 but it needs to be hot, not warm! Initially had to return the meal as the egg yolks were hard, they were replaced, but the overall meal was certainly not hot. I’d eaten similar the day before and again the meal needed to be hotter. I can’t fault the refillable coffee at £1.50 though. I had eaten at this venue the two previous evenings with friends and enjoyed the meals. Again good value and can’t complain about the service which was generally cheerful and welcoming.
Called in here for lunch one Friday with my husband,we managed to find a table as it wasn't very busy,ordered or meals of Fish,Chips and mushy Peas,what was brought to us was disappointing,the fish was very small overcooked and mine was broken with holes in it,not many chips either,I know you don't get many but these were a poor size portion,the Peas were a slop of green on the plate maybe two teaspoonsful ,my fish was hard around the edges where it was overcooked,the batter was also very patchy. Wasnt asked at anytime how our meal was.
Food vile, not cooked properly , nobody came to ask if food was ok , hardly anyone about , rude staff , manager hides form customer complaints , and doesnt take calls, very rude staff, people in their either had fights or spouting foul language, just awful!
I went to this restaurant with my child and had a negative experience. Unfortunately, there was a man sitting at the table next to us who was using foul language and being discriminatory towards women at the bar. When I asked him to watch his language, he became abusive. I then approached a staff member, who did not take any action. When I requested to speak to the manager, I was accused of being rude. After finally speaking with someone, the manager was seen laughing with the man and his friends, which was unacceptable. This behavior made me and my child uncomfortable, so we decided to leave. The food was also cold and overcooked.