Reviews

Overall Total Score
3.7 out of 5
Very good | 1709 reviews

What Selina Gray doesn't like about Costa Coffee:
we just had coffee in this little caffe. there were about 4 girls who serve but the service was still quite slow. tables were not very clean and there was a long wait for the toilets. View all feedback. What Isabelle Reynolds likes about Costa Coffee:
we arrived and the waiting queue ended at the door. Despite obviously busy, we were soon served by workers who were friendly, and my request to switch from milk to soy, shortly before the production was filled with a pleasant smile! we could get a table without problems. the lighting was perfect and the drinks themselves were beautiful! View all feedback.

Reviews from various websites

Gastroranking-it
3.6 ★ from 50 reviews
justas
12.08.2024 - 17:19

Not soo good as other costa’s, my strawberry frappe was without taste…

AP
12.08.2024 - 17:19

Coffee and food were as expected of Costa Staff made minimal effort to interact.

Mick
12.08.2024 - 17:19

Dark dingy and food over priced could have had a meal at the restaurant for the same price

Bridget
12.08.2024 - 17:19

Friendly staff very busy but not too long to get served

Paul
12.08.2024 - 17:19

Great for a mid day snack or meal we had good service

Costa coffee shop in Springfield can be a mixed bag for customers with differing experiences. While the friendly staff and beautiful drinks made some patrons happy, others were left dissatisfied due to long lines and high prices for items like bubble tea and lunch options. The accessibility for customers with disabilities was also called into question, prompting a need for improvements in the ordering process and general upkeep of the facilities. However, the overall atmosphere and customer service seemed to be positive for most visitors, making it a decent option for a coffee break in the area.

Menu
3.5 ★ from 2 reviews
Isabelle
23.07.2022 - 21:45

We arrived and the waiting queue ended at the door. Despite obviously busy, we were soon served by workers who were friendly, and my request to switch from milk...

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Selina
23.07.2022 - 21:45

We just had coffee in this little caffe. there were about 4 girls who serve but the service was still quite slow. tables were not very clean and there was a lon...

read more
Google
4.2 ★ from 743 reviews
Tripadvisor
3.5 ★ from 117 reviews
Gastroranking-uk
3.8 ★ from 797 reviews

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